July 16, 2020 – The Union Prospers Insurance Public Company Limited, an insurance with strong financial and great standard with sales representatives in all regions of Thailand, chooses dtac WorryFree package together with iPhone SE to facilitate organization agility and empower digital capabilities of the organization in the new normal.
Captain Rachata Pisitbannakorn, Chief Executive Officer and Managing Director at The Union Prospers Insurance Company Limited, said, “The company’s Motor insurance sales has been increasing in the actual and post-COVID-19 outbreak. In serving customers in the social distancing, our sales representatives can’t use normal sales channels. We leverage connectivity and a digital platform to sell and serve our customers, and continue our digital transformation efforts to better serve our customers in the day that their behaviors already shifted to the new normal.”
The digital transformation efforts that have become the new normal for the insurance industry align with the recently announced policies from the Office of the Insurance Commission. The policies include enabling sales representatives to permanently implement digital face-to-face selling. Besides traditional face-to-face selling, insurance sales representatives of Union Prospers Insurance can now offer products online through phone calls or video calls, submit customer’s personal data and documents on the platform for validation, and provide services throughout customer’s lifecycle.
Thanat Manunyapatr, Head of Sales & Channel Performance, Total Access Communication Public Company Limited or dtac, said, “dtac is pleased to be selected by Union Prospers Insurance to empower Union Prospers Insurance through connectivity. dtac has a purpose to connect our corporate clients to what matters most. We understand our clients’ needs that they look for a trusted partner who can provide solutions to increase their productivity and operation efficiency. dtac WorryFree connectivity solution allows our clients having a worry-free experience with no extra charge regardless of when users make their phone calls or which networks they call to.”
Thanat Manunyapatr, Head of Sales & Channel Performance, Total Access Communication Public Company Limited or dtac (2nd from right), provides iPhone SE and WorryFree SIM cards to Captain Rachata Pisitbannakorn, Chief Executive Officer and Managing Director of The Union Prospers Insurance Company Limited (2nd from left) at the Q2 marketing management meeting to maintain the company’s goal in reaching 1,200-1,500 billion baht sales in 2020. The Union Prospers Insurance offers the devices to the management team as a benefits and tool to work more closely with the sales representative, aiming at transforming their sales team to digital representatives.