A resilient performance in 2022 driven by strategic priorities despite a challenging external environment
31 January 2023 – Total Access Communication PLC., or dtac, reported ongoing growth momentum in subscriber acquisitions driven by improved network experience leading to better coverage. With ongoing efficiency measures and disciplined cost management, the company continued to deliver a solid EBITDA margin amidst increasing macroeconomic challenges. Sharad Mehrotra, dtac’s Chief Executive Officer, said, “dtac delivered a resilient performance in 2022 in the face of external challenges. In an already slow post-pandemic economic recovery, we faced increasing macroeconomic pressure from rising inflation and aggressive competition. Despite the external hurdles, dtac remained focused on delivering on its strategic ambitions for 2022. In our commitment to provide customers with a reliable network and improved experience, we continued to deploy low-band, adding over 6,300 new sites in the year, resulting in better indoor coverage, faster speed and improved connectivity. dtac’s Net Promoter Score (NPS) improved from 2021, while we registered lower network-related complaints. As a result of the better network experience, usage on both 4G and 5G continued to improve. dtac added 106,000 new subscribers in Q422, reaching a total of 21.2 million, an increase of 0.5% QoQ.” Nakul Sehgal, dtac’s Chief Financial Officer, said, “As a customer-centric challenger, dtac continued to deliver…