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dtac business Launches a 5G Mobile Private Network Built on AWS to Drive Digital Transformation for Thai Businesses

New 5G MPN services can help retailers, manufacturers and logistics players improve supply chain automation November 22, 2022 – dtac business launched a 5G Mobile Private Network (5G MPN) today with an aim to transform supply chains for Thai businesses, including those in the retail, manufacturing and logistics industries as they transition into “Industry 4.0”. Industry 4.0—also known as the Smart Factory—refers to the incorporation of advanced technologies such as Internet of Things (IoT), machine learning (ML), cloud and edge computing, smart sensors, and more into industrial production processes.  5G MPN is the glue that connects all devices that contribute to supply chain automation operated by real-time big data processing. dtac business’ 5G MPN is ready to support businesses in their digital transformation and drive efficiency in their operations. Built on Amazon Web Services (AWS), the 5G MPN is equipped with three core solutions at the edge: IoT, Artificial Intelligence (AI), and ML. The 5G MPN is a dedicated 5G core system using a private 5G core designed for optimized integration with edge computing using dtac’s 26GHz spectrum on 5G connectivity, along with local core systems for data processing. This combination offers high reliability, low latency, and superior security. Mr.…

dtac Business Launches New Features of MPBX, Highlighting Data Analytics to Create Better Customer Experience in the Social Commerce Era

The survey found that over half of consumers switch brands immediately once they have negative experience The latest version of dtac OneCall MPBX brings additional efficiency with lower cost and more flexibility   Aug 29, 2022 - dtac Business has launched the upgraded version of dtac OneCall MPBX, a private telephone network, highlighting five key features which include analytics and measurement that allows businesses to offer personalized service and better customer experience. The move aims to empower SMEs and large enterprises in transforming their business in the social commerce era where customer behaviour has changed significantly in response to the Covid-19 pandemic. Siriya Mongkolchan, Head of B2B Product Development, Business Group, Total Access Communication Plc or dtac, said Covid-19 has reshaped the landscape of consumer behaviour with four prominent trends which are here to stay, including always-connect, the new ‘want-it-now’ customer culture, always-share experience and higher brand engagement. “In this fiercely competitive business environment, a remarkable customer experience, together with attractive pricing and products, is critical to sustained growth. A positive customer experience promotes loyalty, helps to retain customers, and encourages brand advocacy, bringing new opportunities to expand the customer base” said Ms. Siriya. Building Positive Customer Experience with dtac OneCall…

Meet 360TRUCK, the Online Platform Driving Thailand’s Regional Logistics Competitiveness

360TRUCK has chosen dtac OneCall for its professional communications solution   17 August 2022 – Thailand has a unique geo-economic edge within ASEAN. Located in the very center of the region, it is well-positioned to serve as an important logistics hub that connects several surrounding countries. To maintain this important geographical advantage, Thailand must continue to develop sophisticated infrastructure and logistics management, despite the relatively high costs of doing so. Operator of 360TRUCK online logistics platform, ThreeSixty Supply Chain Co. Ltd. aims to help elevate the competitiveness of Thailand’s logistics sector. Moreover, 360TRUCK has chosen the dtac OneCall solution for its Mobile PBX, or mobile call center, service. This state-of-the-art solution meets the logistics leader’s hybrid communications requirements and facilitates prompt customer call handling.   360TRUCK Reduces Costs, Saves Time, Boosts Revenue Ms. Phraeophan Sarochwimolsin, Chief Marketing Officer and Co-Founder of 360TRUCK, explains that in logistics, preventing empty backhauls is critical to controlling costs. “Say you dispatch a truck full of goods from Bangkok to Chiang Mai, but it carries nothing back on its return trip to Bangkok – that is what we call empty backhaul, which is a waste of man-hours, resources, and energy." The 360TRUCK platform features a…

dtac Launches Three 5G IoT Solutions to Transform Industry & Revitalize Thai Economy

June 16, 2022 – Mr. Chaiwut Thanakamanusorn, Minister of Digital Economy and Society (DES) peruse the launch of dtac 5G IoT Solutions at the Thailand 5G Summit 2022. dtac introduces solutions for 3 core markets: Smart Factory, Smart Logistics, and Smart Utilities to contribute to the revitalization of the Thai economy by digitally transforming the industry and corporate sectors. In addition, dtac highlights 5G Private Network for the industries. Presenting the 5G technologies to the dignitaries are Mr. Stephen James Helwig, Interim Chief Corporate Affairs Officer, and Mr. Lertratana Ratananukul, Head of Government Relations Division, Total Access Communication PLC or dtac. Stakeholders in the manufacturing industry and other large enterprises are invited to discover the latest 5G trends at the Thailand 5G Summit 2022, organized by the Digital Economy Promotion Agency (DEPA). The event is held from June 16-17, 2022 on the 22nd floor of the Centara Grand & Bangkok Convention Center, Central World, Bangkok. At the Thailand 5G Summit 2022, dtac business launches 5G IoT solutions for 3 core markets: Smart Factory Solutions: These will digitally transform factories and traditional or analog manufacturing processes with big data support. dtac solution developers can assess existing systems and develop digitalization plans…