dtac blog
search

  • Filter by :

  • Sort by :

dtac Responsible Business

Co-Creation, the Next Frontier in Digital Transformation

Co-Creation, the Next Frontier in Digital Transformation

17 May 2021 - The COVID-19 crisis has not only highlighted the critical role of information and communication technologies (ICT) for resilient societies but has also brought to the fore the digital inequalities between and within countries. At the same time, the COVID-19 pandemic has emphasized the urgency of accelerating digital transformation and advancing the goals and targets of the Connect 2030 Agenda to leave no one behind. On the occasion of World Telecommunication and Information Society Day (WTISD), Dr. Reduan Hasan Khan, Head of B2B Products & Solutions at dtac, talks about the private sector's role in accelerating digital transformation. The Bangladesh-born engineer and Telenor veteran joined dtac in 2020 and now leads its Innovation Hub focusing on emerging technologies like Internet of Things (IoT), Cloud and 5G. It Starts at Home “We’ve seen that the pandemic has accelerated digital transformation for all businesses, even smaller ones – much of it due to work from home. On the one hand, they had to manage the digitalization of their workforce. On the other hand, they had to transform their customer-facing sales and support processes in a more digital-centric way. These same sets of challenges were also faced by dtac as…

Telenor Connexion and dtac bring IoT-powered resilience to Thai businesses

Telenor Connexion and dtac bring IoT-powered resilience to Thai businesses

As Thailand continues to digitize, the Internet of Things (IoT) market, which is a key enabler to this transformation, is slated to grow to US $2.19 billion by 2030 from US $120 million in 2018[1]. This staggering growth, coupled with even stronger data connectivity driven by 5G deployment, will be crucial not only to recovery, but also economic transformation. Against this backdrop, major IoT providers such as Telenor Group’s Telenor Connexion are in leadership positions to drive the innovation required to maintain and extend Thailand’s already high levels of IoT implementation. Telenor Connexion and Telenor’s businesses in the Nordics recently consolidated its global portfolio of brands under a single brand, Telenor IoT.  Telenor Connexion is a major partner to dtac and has been invaluable in dtac’s development of 5G and IoT use cases.  To better understand how machine-to-machine communications can boost Thailand’s digital transformation, dtacblog spoke to Seth Ryding, Chief Sales Officer Global Sales for Telenor Connexion. Q: How has the pandemic impacted the need for IoT solutions? A: The past 12 months have accelerated demand for IoT solutions. Things that could be done in person, such as meter readings, can no longer be carried out in the same way…

dtac Think Hai d: The movement to make mobile phones sustainable

dtac Think Hai d: The movement to make mobile phones sustainable

Amidst the rising numbers of handset sales each year, mobile phone makers and retailers are adopting sustainability principles in their value chains. dtac as a key player of value chain of mobile telecommunication industry, is taking a serious action against e-waste disposal through Think Hai d, the initiative encouraging responsible disposal of e-waste. Thailand is considered a country with high mobile internet penetration rates. There are 93.7 million phone numbers, accounting for 133% of its total population. Handset sales stand at 14.1 million annually – with around 100,000 for first time users and the rest for replacement. Replacements alone represent 20 percent of Thailand’s total population on a yearly basis. Peerapol Chatanantavej, Head of Device Portfolio & Device Expert at Total Access Communications Plc or dtac, said, “The boom in sales of handsets over the past decade was mainly caused by the evolution of technology and the tendency of consumers to want a device with more applications. The role of mobile phones is becoming more critical to people’s daily lives.” As the role and features of handset evolve over time, its use reached beyond an IT device for connectivity and became a measurement of social status, driven by factors like…

dtac partners with ASEFA to develop IoT solutions for smart energy management

dtac partners with ASEFA to develop IoT solutions for smart energy management

9 November 2020 – dtac has partnered with ASEFA, a leading manufacturer and distributor of main distribution switch boards, to develop Smart Monitoring and Service Care Solution for Main Distribution Boards (MDB), pioneering the future of smart cities. Mr. Rajiv Bawa, Chief Business Officer, Total Access Communication PCL or dtac, said, “The power system is the backbone of a business in the digital era. Power system security is not limited to demand and supply, but also its management. It is a vital link in the business supply chain. dtac Business offers a multitude of IoT solutions for efficient corporate resources management, to support smart management in all dimensions of any business and to lower operating costs.” Power System Security – The Heart of Digital Transformation dtac – via dtac Business – has partnered with ASEFA PCL, a distributor of power distribution, supply and electrical switchboards, to jointly develop Smart Monitoring and Service Care for Main Distribution Boards. The cooperation between ASEFA and dtac makes power monitoring more accessible, ensuring uninterrupted power for its users. The newly developed solution with dtac features real-time monitoring with simple-to-understand readouts to monitor temperature and humidity. Moreover, the solution can also forecast power demand, display…

dtac stresses importance of personal data privacy at trade court discussion

dtac stresses importance of personal data privacy at trade court discussion

Find out more about our privacy policy here Although the PDPA act’s enforcement has been postponed, dtac stresses companies should get ready now. PDPA affects how businesses collect, use and disclose data. It is not simply a security issue but also requires using personal data in accordance with objectives notified to the data subject, making thorough training of employees necessary. Although its enforcement is postponed to 2022, the Personal Data Protection Act (PDPA) remains a hot topic for Thai businesses, many of which are anxious about their ability to implement it and its potential impact on trade secrets. To tackle the issue, Mr. Montri Stapornkul, dtac’s privacy expert, joined Thitirat Thipsamritkul, a law lecturer at Thammasat University and Rabkwan Choldamrongkul, the Chief Legal Officer at easyPDPA, to share their views in a talk held at the Intellectual Property and International Trade Court on the Personal Data Protection Act (PDPA). The PDPA is designed to protect personal data both in government and private sectors. The act, which shares similar characteristics with the General Data Protection Regulation (GDPR) implemented by the European Union in 2018, was originally planned to be enforced in May 2020. But most chapters of the act were deferred…

This family-owned textile factory is pushing for a more sustainable future with dtac

This family-owned textile factory is pushing for a more sustainable future with dtac

dtac "Think Hai d" t-shirts are now made of plastic bottles and old clothes, saving thousands of liters per shirt. While dtac isn’t a clothing brand, the company does produce a line of branded items sold at the dtac House headquarters. As dtac curbs its environmental impact across its entire supply chain, the mobile operator turned its attention to the t-shirts it produces. The manufacturing of a single t-shirt can require enough water to quench a human’s thirst for three years. Moreover, the textile and fashion industry account for 10 per cent of the world’s total carbon-dioxide emissions today. It is the second biggest polluter, behind the energy industry. Thus began dtac’s search for a way to curb its fashion line’s carbon footprint, which led to contracting Saeng Charoen Grand Company Limited (SC GRAND), Thailand’s first textile recycling factory. Jirarot “Wat” Pojanavaraphan, managing director and third-generation owner of SC GRAND , told dtac blog, “For dtac’s t-shirt production, we use two sources of recycled materials: old clothes and plastic bottles. The result is a recycled polyester fiber blend. With four old t-shirts and four plastic bottles, we can make one brand-new t-shirt!” The process begins with separating textile waste by…

We all have a part to play in solving Thailand’s urgent waste problem

We all have a part to play in solving Thailand’s urgent waste problem

This is a guest post by Rachaya Kulnapongse, Head of Sustainability, dtac. When it comes to waste, it is the plastics at sea that generate the largest headlines in Thailand. In 2018, the story of a whale that washed ashore in Songkhla gripped the nation. After it died an agonizing death, the postmortem revealed the poor beast had starved to death, its stomach filled with 80 plastic bags. A year later, a 10km long island of trash floating in the Gulf of Thailand again provided an all too vivid reminder of waste’s impact on the oceans. By contrast, the waste accumulating in Thailand’s landfills is often ignored, despite being a major source of air, soil and water pollution. According to the Pollution Control Department, solid and hazardous waste in Thailand increased by 15 percent over the past decade. Bangkok alone produces 4.84 million tons a year, accounting for 17 percent of landfills in the country. Around 30 percent of solid waste is managed and disposed of sustainably, while the rest is added to landfills which grow larger every day. The growth of waste is global, driven by rapid urbanization, growing global populations and overconsumption in high-income countries. It leads to…

From globalization to pandemic: How dtac manages its supply chain to keep customers connected

From globalization to pandemic: How dtac manages its supply chain to keep customers connected

The world has become more interconnected in the last few decades. People, businesses and information in different parts of the world can be more easily integrated thanks to the emergence and evolution of Information Communication Technology (ICT). Globalization creates the free flow of trade and production, including outsourcing and offshoring of supply chains. Information technology plays a critical role in connecting the world through the internet. And the humble SIM card is one of the key elements in the connectivity supply chain. At dtac, there is a regular demand of SIM card (around 1.5 million per month) in addition to ten million cash cards every month (cards that contain a stored balance which can be used to top up a subscription). The spread of COVID-19 has had an inevitable impact on the global supply chain, which includes SIM and cash cards production. “The pandemic doesn’t only impact production, but also logistics, due to the state of emergency decree and curfew. There are unplanned events all the time these days. And this is challenging our team to be aware, analyze and make a decision in a timely manner to still keep our customers connected. This is our purpose at dtac: connecting…