dtac blog

  • The new service, called “dtac GO”, offers a highest number of domestic internet with rollover feature and lets customers to roam 5 GB with free of charges when traveling abroad 
  • Customer will be more convenient without SIM card swap

4 September 2019 – dtac today disrupts the post-paid and roaming services with the brand-new ‘dtac GO’. The new price plan for post-paid customers who can enjoy the highest number of domestic internet data with rollover feature and 5 GB free of charge for international roaming with more than 72 roaming partners globally, offering an ultimate seamless experience to stay connected. dtac also debuts ‘GO Travel’, the special additional roaming price plans, specifically designed for frequent traveller who normally use traveling sim card for existing prepaid and postpaid customers. You will get additional 1 GB internet data by enrolling before December 31st.

How Lih Ren, Chief Marketing Officer at dtac, said: “We’ve seen a huge opportunity to tap into outbound tourist market and connected lifestyle among Thai people, but there are only a few choices for them. dtac then offers a disruptive experience for our customers to enjoy seamless connectivity worldwide.”

Mr.Lih Ren added dtac customer’s data consumption grew by 22% over the past year from 9 GB monthly on average to 11 GB, reflecting a huge demand of internet usage. dtac’s postpaid customers travel 2.9 trips yearly on average and 2.2 trips for prepaid customers.

People like exploring new destinations from social media. Japan is the most visited destination, followed by Hong Kong, Singapore, South Korea, Malaysia, Myanmar, Australia, Laos, Vietnam and China respectively.

Data consumption behaviour and pain-point when travelling abroad

According to the survey conducted by dtac, it found that customers are in dire need of internet connection for search and social networking, but fear of bill shock and poor network coverage.

Presently, there are a number of options for Thai travel to stay connected when traveling abroad, but difficulties remain, such as SIM card swap, exorbitant pricing and poor network coverage.

In order to tackle a dreaded roaming bill and offer a seamless experience for their journey, dtac has joined forces with its mobile operator partners globally, covering more than 72 countries, such as Softbank Mobile in Japan, SK Telecom in South Korea, Orange France in France and Swisscom, Salt Mobile and Sunrise in Switzerland.

dtac GO will automatically activate as soon as you touchdown as your destination. As soon as you arrive, your phone picks up a local network and you can then chat to family and text your friends back home, post status updates and share holiday snaps whenever you like.

New price plans for travellers

dtac GO, a new monthly price plan, specifically suits those who like travelling with affordable prices, more convenient, and data rollover.

dtac GO is available to subscribe today via dtac hall nationwide and dtac application. For more information, please visit www.dtac.co.th/postpaid

 

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