dtac Never Stop Serving Customers: Opens Temporary dtac Pop-Up Shops for Customer Convenience in Bangkok and 29 Dark Red Zone Provinces

26 August 2021 – dtac opens temporary pop-up shops to provide customers more convenience with a full range of services: subscribe to a new number; bill payment; SIM change; inquiries on promotions; and privileges. The pop-up shops even offer tech products such as smartphones, tablets, and accessories – providing the same handy services as the permanent dtac service centers inside shopping centers.

The new dtac pop-up shops are located near the regular service centers in shopping centers and communities to fulfill the needs of customers in Greater Bangkok and upcountry. A total of 88 dtac pop-up shops (as of 23 August 2021) will open from 10:00-18:00 every day. Customers can find these convenient centers by calling the dtac Call Center with #1678.

All dtac pop-up shops will maintain safety measures to protect customers and employees, such as safe distancing, temperature checking, surface cleaning, and hand sanitizer are mandatory. The number of customers and employees in each shop is strictly limited to maintain social distancing.

Ms. Tipayarat Kaewsringarm, Chief Sales Officer, Total Access Communication PCL (or dtac), said, “dtac cares about our customers. So we decided to open dtac pop-up shops as temporary service centers. This will help alleviate the impact of the closing of telecom shops in shopping centers as part of the COVID-19 control measures in the 29 Maximum and Strict control zones and provinces. The temporary closing of dtac service centers resulted in many of our customers voicing via our call center that they miss the way we traditionally serve them. The customers’ top three requests are 1. Bill payment; 2. SIM changes and related mobile device technical inquiries; and 3. Purchase of new mobile devices and accessories.”


dtac customers can still enjoy the same great online services from dtac using the dtac app to purchase mobile devices and accessories – all with free shipping. Click onto the dtac online store at https://dtaconline.dtac.co.th/smartphones-tablets.html

For more information, please call the dtac Call Center #1678, 24-hours a day.