dtac dSurance 2.0 X Sunday Insurance Offers “DIY Insurance” Personalized Insurance to Elevate the Thai Consumer Journey and Access Affordable Insurance Products

22 February 2023 – dtac launches dSurance 2.0 as the first “DIY Insurance” service in the Thai insurance industry, offering customers full personalization of insurance packages at affordable prices. The upgraded platform is developed in synergy with Sunday Insurance – Thailand’s number one Insurance Technology company striving to provide consumers access to affordable quality healthcare and means to protect their most cherished assets. dtac dSurance 2.0 features 1. Personalization – each customer can “DIY” or personalize their insurance plan, 2. Product Innovation – continually developing innovative products to offer consumers, and 3. Digitalization – an easy-to-use digital platform to elevate the customer experience.

Digital Insurance Growing Strong

Mr. How Lih Ren, Chief Marketing Officer at dtac, said “As the digital insurance market grows steadily since the 2020 COVID-19 pandemic, more Thai people are coming to see the importance of insurance. In just one year, Thais accessing insurance have risen 5.5% over the past year, and the market is forecasting at least 3% annual growth for insurance premium revenues over the next five years. Following dtac’s priority of “connecting people with what matters most”, we debuted the insurance platform back in December 2021 to grant Thai people broader access to affordable insurance products. Since its launch, dtac dSurance has attracted over 7.5 million visitors in one year, reflecting the high and growing interest in innovative, accessible and affordable insurance propositions.

For version 2.0, dtac dSurance has researched and analyzed customer wants and needs and then develop solutions to better meet them, delivering the best possible products and services. DIY Insurance is the first product born out of our synergy journey with leading insurance companies to offer insurance products that best meet the needs of consumers and at the best deals.”

Ms. Cindy Kua, Co-Founder, and CEO of Sunday Insurance said, “The dtac dSurance platform offers the most comprehensive range of insurance plans in the market, unlocking access to plans from many insurance companies. The platform is easy to use and enhances the customer journey – no wonder that it became popular within just one year from launch! Sunday Insurance and dtac share the same vision to utilize technology to drive customer benefits and satisfaction. We are honored to work closely with dtac.”

New dSurance 2.0 Offerings:

  1. Personalization – customers can personalize their insurance plans and pay only for what they need, understanding that everyone’s needs are different. Our DIY Insurance offers life insurance, health insurance, and travel insurance plans.
  2. Product Innovation – we continually innovate new products to better meet the ever-changing needs of consumers.
  3. Digitalization – offering new digital experience with a quick 3-step process, from start to check-out, and available for anyone on any mobile carrier.

To personalize and purchase an insurance plan on dtac dSurance 2.0, just access the platform via the dtac app, pick the insurance type and package you need, select the purchase option, authenticate purchase with SMS, and receive the insurance policy right away.

For more information, check out your dtac app, https://dsurance.dtac.co.th, or call dtac Call Center #1678