- Extends due dates for postpaid subscribers and validity for prepaid subscribers
September 27, 2021 – dtac has expedited deployment of technicians to assist people affected by power blackouts caused by the Dian Moo storm. Mobile power generators have been brought to power network base stations and communities where electricity has been cut off, such as the Tha Tako and Takhli districts in Nakhon Sawan; Bamnet Narong and Chaturat districts in Chaiyaphum; in the Lam Sonthi district in Lopburi and in Petchabun.
Currently, the provinces of Nakhon Sawan, Chaiyaphum, Lopburi, Ubon Ratchathani, Sukhothai, and Petchabun are among the most affected by inundations, with electricity and telephone lines cut-off in many districts. dtac has deployed emergency measures as follows:
- Deploy rapid response teams to ensure base stations remain in operation, using power generators if necessary.
- Deploy power generators to help charge mobile devices in communities whose power has been cut-off, to help maintain communication.
- Loan mobile phones for free to communities affected by the floods.
- Offer affected communities COVID-19 protection supplies such as facial masks and alcohol spray.
dtac wishes for the safety and wellbeing of everyone in the natural disaster areas, and aims to enable uninterrupted communications with emergency services, information services and loved ones. To support this, dtac is extending due dates for post-paid subscribers and usage days for prepaid subscribers in areas affected by the floods. Affected subscribers will be notified via SMS from dtac directly.