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Sustainability

Connecting society to what matters most

May 8, 2020 - In the midst of the global COVID-19 pandemic, Thais must navigate new ways of educating children, running businesses, maintaining critical societal functions, all while trying to ensure the health and welfare of those affected. dtac vows to support them with connectivity solutions that can maintain social distancing while dulling the outbreak’s economic impact. “This crisis has highlighted the importance of connectivity, with higher demands for telecom services and considerable pressure on networks all over the world. The stakes are high and growing,” said Sharad Mehrotra, CEO of dtac. dtac is now stepping up its contribution to Thai society in its struggle to fight the effects of the coronavirus with five key initiatives: Free and special charges for data services to ensure business continuity and a connected life for our customers. Sustained investments in secure and reliable networks, offering added coverage and capacity where needed. Readiness to leverage our mobility data analytics for health authorities to predict and prevent the spread of the virus. In-kind donations and donation channels for critical missions to fight back against COVID-19 outbreak. A Young Safe Internet Leader’s Cyber-Camp to mitigate Thai youths’ exposure to risky online interactions. Free and special charges…

dtac supports mental health hotlines facing COVID-19-related surge

May 8, 2020 – dtac has equipped the Psychiatric Association of Thailand’s volunteering services with free hotlines and easy-to-remember numbers from 063-474-0061 to 0065. The hotlines are facing a surge in calls due to the impact of the COVID-19 outbreak on mental health. Under the “dtac Joins Forces to Fight COVID-19” (dtac Ruam Rang Jai Fight COVID-19) initiative, dtac is providing hotlines from 063-474-0061 to 0065, without any call charges to patients or to the Psychiatric Association of Thailand. The hotlines are particularly critical right now as they reduce the risk of infection that comes with hospital visits and provide much-needed support to patients facing COVID-19-related stress. The Psychiatric Association of Thailand states that due to the COVID-19 crisis in April, the number of calls to its mental health hotlines increased 100%, and that they are key to limiting a surge in suicide rates at times of increased stress. The Psychiatric Association of Thailand increases hotline efficiency to provide mental health support. Associate Prof. Dr. Pichai Itsakul, Secretary of the Psychiatric Association of Thailand, said, “The Psychiatric Association of Thailand has plans to provide mental health phone counseling for anyone affected from the COVID-19 pandemic. This service is to alleviate…

Get to know “Cabin Fever”, psychological effects and other risks that are hidden in spending too much time on the Internet, during the lockdown period caused by COVID-19

April 8, 2020 - Children that are trapped in the house for a long time may face a condition called “Cabin Fever” or mental stress condition that they are not allowed to go anywhere, except staying at home. It is a feeling that is associated with negative emotions and suffering caused by limited space. Also, it significantly leads to irritability, boredom, distracting, hopelessness or even abnormal behavior. Nevertheless, things that could help children from Cabin Fever are sleeping and exercising properly, in which parents play a big role in designing their daily activities to make more discipline in their daily life. Hence, dtac has 5 Tips To Help Your Children Stay Safe Online During Lockdown 1. Talk to your children about what’s happening Try to help your child understand what is going on by giving a truthful explanation that is appropriate for their age. This may help reduce feelings of confusion, anger, sadness, and fear. You can’t fix everything, but you can make sure that they know you are there for them. 2. Help them spend quality time online Children who are stuck inside are likely to be drawn to screens for entertainment, but you can help them make good…

dtac calls for applications for the 2nd edition of Young Safe Internet Leader Camp

In response to COVID-19, the initiative, in partnership with DEPA, Thai Media Fundand the Internet Foundation, becomes the first online camp of its kind in Thailand March 30, 2020 –The Young Safe Internet Leader Camp (YSLC)’s second edition is now accepting applications until April 10, to empower Thai youth to improve society and develop their digital resilience. In response to the spread of COVID-19, dtac has moved the three-month camp online, leveraging digital technology to create responsible netizens. On-Uma Rerkpattanapipat, Head of Communications and Sustainability at Total Access Communication PLC or dtac, said: “During the COVID-19 outbreak, over 5 million secondary school students will have to stay home and spend more than 10 hours online with their phones or tablets which means that the online risk will be significantly increased. However, dtac believes that Thai youth could potentially be changed from the role of online victims to the becoming of change agent. Therefore, dtac Young Safe Internet Leader Camp (YSLC) is aimed to be an online opportunity platform for youth all over Thailand, to be able to access to Safe Internet learning resource through online lessons and incubation process. Moreover, thanks to the overwhelming success of the first edition of…

dtac Received the Global Warming Prevention Organization Award from the ‘CoolMode’ Staff Uniform Collection

February 25, 2020 – Total Access Communication Public Company Limited, or dtac, received the Global Warming Prevention Organization Award due to the company’s strategy in tackling global warming issues by providing new staff uniforms made from Cool Mode fabric. The award ceremony took place at the “Global Warming Prevention Organization by CoolMode Fabric” seminar organized by the Thailand Greenhouse Gas Management Organization (Public Organization), or TGO, and Thailand Textile Institute. The event aimed at honoring organizations that use CoolMode fabric as either their staff uniforms or attire for occasional activities. Using CoolMode fabric makes this environmentally friendly material become more widespread and reduce greenhouse gas emissions in Thailand. dtac uses CoolMode fabric for the staff uniform at all dtac service centers in Thailand. The total number of uniforms in this collection is 8,020. 12,814 yards of fabric was used in the production. Using CoolMode cloth not only saves electricity but also makes anyone wearing it feel fresh. Therefore, air conditioners can be set at around 26-27 degree Celsius instead of 25 degree Celsius as usual. This 1 degree Celsius difference saves up to 10 percent of the electricity bill and reduces greenhouse gas emissions. Designed by the famous fashion designer…

dtac and Yara announce collaboration to launch digital agriculture solutions in Thailand

19 Feb 2020, Bangkok – dtac and Yara in Thailand are joining efforts to bring together agricultural knowledge and digital connectivity to deliver unparalleled access to agriculture information and resources to empower smallholder farming communities. This is an exciting first step for both organizations, to leverage their strengths and leading industry positions in Thailand to offer a unique value proposition to millions of smallholder farmers. The agriculture sector in Thailand is at a pivotal point in its digital transformation with the Thailand 4.0 strategy driving this shift through strategic and enabling government policies that support the advancement of farms with modern technologies, precision agriculture tools, and data-driven smart farming solutions. The collaboration between dtac and Yara has the potential to accelerate agriculture development into the new digital age through a combination of Yara’s global crop nutrition and digital farming capabilities with dtac’s leading digital connectivity technologies to make a real impact on smallholder farmers productivity and livelihoods. “Telecommunications is a key enabler for innovation in a digital economy, with the emergence of new connectivity technologies such as 5G, IoT and AI, we see massive opportunities to drive transformation across major industry sectors. Agriculture as a key pillar of the Thai…

dtac is back on the path to sustainable growth

28 January 2020 – Total Access Communication PLC. or dtac reported strong performance in 2019 with year-on-year growth in quarterly service revenues excluding IC in both Q319 and Q419 as well as significant net profit improvement year-on-year in 2019. The strong performance was mainly driven by consistent network improvements and better customer experience. Alexandra Reich, dtac’s Chief Executive Officer, said “The results in 2019 gave us a comfort that we are back on the path to sustainable growth.  Our customer experience has significantly improved from our customer-centric network optimization.  Our customers, both prepaid and postpaid, are responding well to our network improvements, our revitalized distribution as well as our efforts to create a more personalized user experience. Our strategic focus for 2020 will be on never-stop improving customer experience, further strengthening our network and readying the organization for the future.” Throughout the year, dtac has worked consistently to improve the quality and footprint of its mobile network. In 2019, approximately 4,700 base stations on TOT’s 2300MHz were added, bringing the total number of 2300MHz base stations to approximately 17,400. At the end of 2019, total subscriber base stood at 20.6 million with a subscriber loss of 560,000 during the year.…

Regulatory framework, research pool and national curricula are key factors to tackle against cyberbullying, say child experts from ASEAN members.

December 12, 2019 - Following the First ASEAN Stop Cyberbullying Workshop hosted by Telenor Group and Thailand’s Digital Economy Promotion Agency (depa), more than 50 delegates from the public and private sectors, including government, industry, international and non-profit organisations across the Association of Southeast Asian Nations (ASEAN) contributed their views and expertise on how the region can work together to combat cyberbullying. Elisabeth Biering, Head of Sustainability at Telenor Group, said bullying among youth and children is an age-old issue across the world, but with the exponential popularity of social media and unprecedented access to the Internet today. Cyberbullying has taken on a darker, more urgent dimension. Parents, schools and governments are struggling to understand and take steps to curb the rising number of cyberbullying incidents, which has even led to tragic consequences. For example, a 2018 study has shown that cyberbullying makes young people more than twice as likely to self harm or attempt suicide. As nations across Southeast Asia and across the world form and establish their national frameworks and initiatives to embrace digital technologies and platforms, their citizens’ ability to safely use the Internet is an increasingly urgent priority to address. Thailand, as the 2019 Chair of…

Telenor outlines 10 technology trends that will shape 2020

December 4, 2019 – From the “Internet of Bodies” and Green Tech to DIY AI and trends in digital trust, a host of new technology solutions, along with complex Big Tech conversations, will make for a paradoxical and exciting 2020, says Telenor Research. In the last decade, mobile service providers, device makers and Internet companies built a virtual second world for us to live, work and play in – a digital one. At the start of this new decade, Telenor Group’s research arm believes that people will reflect more on how our real world and this new digital reality should safely and productively intersect. “Many of the trends we spotlight for next year show innovation charging ahead faster than ever, enabled by more access and more demand, as well as by revolutionary new tech platforms and sociopolitical forces,” says Bjørn Taale Sandberg, Head of Telenor Research. “At the same time,” Sandberg adds, “other trends suggest we are having a common technological epiphany, a kind of digital realisation. People are waking up and examining how and where technologies, including AI, Machine Learning, IoT, and new network innovations will best and most securely connect them with the people and things that matter…

dtac named to THSI Index for four consecutive years

The information hub about sustainability practice of dtac has been launched via www.dtac.co.th/sustainability 27 November 2019 – Total Access Communications Plc (dtac), Thailand’s leading mobile operator, has been named to the THAILAND SUSTAINAILITY INVESTMENT (THSI) list held by the Stock Exchange of Thailand (SET) for the four year in a row, reinforcing its commitment in pursuing sustainable development into business practices. Alexandra Reich, Chief Executive Officer at dtac, said: “As the leading mobile operator, dtac has fully embraced our role in making a positive change to the society through three key aspects – Environment, Society and Governance. This means putting sustainability at the heart of our business, which consists of two key pillars – Do the right thing and Empowering societies through the use of digital technology.” “We’re adopting Creating Shared Value or CSV model to accelerate the achievement of sustainable society amidst global challenges. This is in line with the world’s direction of the UN Sustainable Development Goals or SDG no.10 – Reduced inequalities,” she said. dtac has collaborated with stakeholders to develop a wide range of Sustainability Policy based on various international standards including the UN Global Compact, the Universal Declaration of Human Rights and ILO Core Conventions.…