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Sustainability

dtac Assists Migrant Communities Affected by COVID-19

dtac is a leader in serving Thailand’s migrant communities from Cambodia and Myanmar. The operator launched online content clarifying public health measures and regulations in their respective languages. dtac is also providing free COVID-19 insurance with select offers, facial masks and more affordable international rates for migrants to call home.   January 6, 2021 – Total Access Communication PCL or dtac, is supporting government efforts to contain the spread of COVID-19 among migrant workers in Samut Sakhon province. dtac launched Burmese- and Cambodian-language content on dedicated Facebook pages to ensure workers under quarantine know of public health advisories and emergency regulations. In addition, dtac is bundling free COVID-19 health insurance with select offers and has distributed face masks along with care packages. Mrs. Sukannee Lertsukwibul, Head of Prepaid at Total Access Communication PCL or dtac, said, “The rising number of positive cases in Samut Sakhon is a huge cause for concern among migrants in the province. There has been confusion over isolation and prevention measures, which we aim to resolve with the translated information channels we launched in our channels. As dtac is the most trusted operator among Cambodian and Myanmar nationals residing in Thailand, we want to help our…

dtac donates facial masks, drinking water and dried food to workers at the Central Shrimp Market via the Mirror Foundation

December 24, 2020 – dtac expedites assistance to more than 3,000 workers in the lockdown zone at the shrimp market community in Mahachai district, Samut Sakhon province. The aid comprises 3,000 masks; 10,000 bottles of drinking water and about 3,000 sets of dried food supplies . The donation is made via the Mirror Foundation to the workers impacted by the recent wave of COVID-19. dtac has provided support to migrant workers who are under quarantine and nearby communities and is standing by to offer assistance via our collaboration with the Mirror Foundation. We hope that the situation for workers in the Central Shrimp Market community, Mahachai district, Samut Sakhon province will return to normalcy soon. As long-standing partners, dtac and the Mirror Foundation have organized CSR activities on several occasions, including the “Arsa Langbaan” project, the flood relief efforts in Varinchamrab district, Ubon Ratchathani province and the “eye for heart” project, where dtac collaborated with the foundation to help publicize cases of missing children.    

dtac and Yara launch Kaset Go, the 1st digital community network for farmers in Thailand

By connecting farmers to experts and to other peer farmers, the Kaset Go platform aims to catalyze the digital transformation of Thailand’s agricultural sector. 30 November 2020 – dtac and Yara Thailand today officially launched Kaset Go, a mobile application that connects farmers to reliable and real time insights verified by agricultural experts. Designed to empower Thai farmers, the app leverages Yara Thailand’s agricultural knowledge and dtac’s communication technologies. Kaset Go presently allows farmers to ask questions to agriculture experts and gain knowledge from other farmers within the community with similar experiences. It also provides farmers access to key information such as daily crop prices, agricultural news, tips on eight major staples in Thailand: rice, maize, vegetables, durian, mangosteen, longan, citrus and mango. Content is geo-localized to meet the specific needs of farmers in Thailand’s major regions and there are sections within to support farmers groups with specific interests such as farm certification, logistics and marketing. The content is supported by experts from the Department of Agriculture Extension under the Ministry of Agriculture and Cooperatives, the Rak Ban Kerd Foundation, and Yara Thailand. Sharad Mehrotra, chief executive officer of Total Access Communication Plc or dtac, said, “dtac has a long…

dtac, Chaipattana Foundation and NECTEC to collaborate on IoT farming

The “Farm Man Yum” pilot demonstration of lingzhi mushroom farming will use connectivity solutions to improve yields and profits for Thai farmers 5 November 2020 – dtac together with the Chaipattana Foundation and the National Electronics and Computer Technology Center (NECTEC) signed a memorandum of understanding on a pilot farm of lingzhi mushrooms in Fang, Chiang Mai. The highland agricultural research and development project will feature dtac’s Farm Man Yum smart farming solutions using IoT technology and the dtac Cloud Service Mobile Application. The solution will enable produce harvests in green houses independent of seasons. It will also contribute to creating agricultural knowledge for neighboring communities where farmers can learn to produce high-value produce. Mr. Boonchai Bencharongkul, Chairman of Total Access Communication PCL or dtac, said, “This collaboration stems from dtac’s commitment to use mobile connectivity, innovation, knowledge and resources to improve the Thai society. Digital innovation can reducing economic disparity and develop businesses in Thailand. Agriculture is one sector that dtac has long focused on, with the dtac Smart Farmer community project in collaboration with Rak Ban Kerd Foundation. The project has empowered farmers with information technology providing real-time weather and pricing information via SMS or the Farmer Info…

dtac and Plan International Thailand empower teachers to stop cyberbullying

September 30, 2020 – Research shows that diversity training can reduce bullying, both at school and in online environments but there is little training content available for teachers on topics such as mutual respect and inclusion. In collaboration with DEPA, Thai Media Fund, dtac and PLAN International have developed and launched an online curriculum that have teachers trained about diversity, titled ‘Gender diversity respect to stop cyber-bullying’. The new modules, freely available online on ‘Super Teacher Platform’, provide teachers with  a clear framework to educate their students on these topics. The move is a part of an effort to make schools become a safe space for young children. On-uma V. Rerkpattanapipat, Head of Corporate Communications and Sustainability at Total Access Communications Plc or dtac, said: “dtac, Telenor Group and Plan International have formed a partnership to create a safer internet experience for all, promoting digital resilience in preparation for children to enter to the digital era. We believe diversity training can have a strong impact on reducing cyberbullying in both schoolyards and online spaces.” In a recent dtac-commissioned survey on the bullying behaviour of Thai students in greater Bangkok, 91 percent of 1,601 respondents said they experienced bullying. Among those…

dtac Think Hai D partners with Jones’ Salad to provide e-waste disposal services to promote food safety

1 September 2020 – Customers of organic restaurant chain Jones’ Salad can now dispose of their disused communication devices safely thanks to a new partnership with dtac’s e-waste management campaign dtac Think Hai D. dtac’s initiative to provide safe recycling services for unused mobiles, tablets and other electronic devices has added Jones’ Salad branches at The Market Bangkok, Silom Road and Central West Gate to its network of 51 dtac Halls nationwide.Electronic waste accounts for as much as 65% of all toxic waste in Thailand, yet only 13% of it gets processed properly, according to the Pollution Control Department (PCD). And the trend is growing. Across the country, the PCD predicts that by 2021, 13.42 million mobile phones and 3.65 million audio/video devices will be thrown away.Communication devices like phones and smart watches contain hazardous materials such as arsenic, lead and cadmium. These toxic materials have the potential to contaminate water sources and agricultural lands. A recent study at an e-waste sorting and dismantling community in Putthaisong, Buriram province by PCD experts from the 11th Regional Environment Office of Nakhon Ratchasima province found arsenic and lead levels exceeding permissible standard for residential and agricultural areas in four of the surface…

dtac commits to zero landfill by 2022

Environmentally-friendly ambition kicks off with “Think Hai D” boxes to collect e-waste at dtac Hall shops nationwide 24 August 2020 - dtac has launched a nationwide campaign dubbed “Think Hai D” to collect electronic waste at its dtac Hall shops nationwide. The waste will be processed to international standards by TES, a global leader in e-waste recycling. The process is able to recover 96-98% of raw materials, including precious metals, before reintroducing them into the circular economy. TES selected as “Think Hai D” e-waste recycling partner for responsible waste management dtac conducted a comprehensive procurement process to select its recycler, assessing several risks such as good governance and environmental management. Prospective e-waste recycling partner have to go through an in-depth qualifying process which includes agreeing to dtac’s Agreement of Responsible Business Conduct. Candidates must also have a valid Department of Industrial Works factory license type-106 for proper e-waste recycling and disposal. Moreover, they must be certified to NIST 800-88R1 standard - one of the most widely used data sanitization standards for electronic devices. dtac has the Supply Chain Sustainability team who performs assessment and inspections over recyclers in the vendors list on an annual basis to ensure that they maintain…

dtac, DEPA and Thai Media Fund launch digital skills course for Thai schools

17 Aug 2020 – Social distancing measures have greatly increased the screen time of Thai children and their exposure to online risks such as fake news, sextortion and cyber bullying. In response to this challenge, dtac has joined with DEPA and the Thai Media Fund to create a “Class for Super Kids” and “Class for Super Teachers.” The “Class for Super Kids” curriculum is designed to boost Thai children’s digital resilience as well as knowledge in advanced technology to prepare them for the digital future. Meanwhile, the “Class for Super Teachers” offers teaching approach and materials for teachers to administer digital resilience classes.  It also helps teachers stay relevant to the online learning environment, which has become the new-normal for Thailand’s education. SKILLS FOR A FAST-CHANGING WORLD A vast majority report being victims of cyberbullying and exposure to inappropriate content. The “Class for Super Kids”is designed to tackle these topics with strategies on identifying and avoiding online risks. As for teachers, a dtac survey reveals that they are aware of their responsibility to help children learn about digital resilience, but only half of them are confident in their skills and knowledge in the topic.  In addition, theycited their lack of…

“dtac Think Hai d” campaign encourages responsible disposal of e-waste

Call to share nostalgic memories of old devices on social media will raise awareness about Thailand’s number one source of electronic waste. 4 August 2020. The dtac Think Hai d campaign is calling on everyone to properly dispose of their disused mobile devices at any of the 51 dtac service centers around the country. In addition, by posting a picture of their device as they dispose of it along with their fondest memories of using it, participants can win free donuts from Dunkin’ Donuts and t-shirts made from recycled plastic bottles. Disused mobile phones, as electronic waste, constitute the largest share of toxic wastes in the country at 65 percent according to the Pollution Control Department (PCD) statistics from 2018. Only 13 percent of all toxic waste, including mobile phones and accessories, are properly managed according to the PCD. dtac, as a leading telecommunications company, has chosen to tackle the problem with a nationwide awareness campaign. Moreover, dtac conducted a survey and found that seven out of 10 households keep their mobile phones and devices even after they no longer work, further increasing the amount of unprocessed e-waste in Thailand. This prompted dtac to act in order to protect Thailand’s…

Popular podcast R U OK builds digital resilience in Thai youth with dtac Safe Internet

Bangkok, July 21, 2020 – dtac Safe Internet is supporting eight episodes of popular podcast R U OK to build digital resilience among youth and their parents. Aired by The Standard, Thailand’s leading web-only news media, the show is hosted by a psychologist specialized in empathic communication, Dujdao Vadhanapakorn. The eight episodes will air every Tuesday from July 21 to September 8, 2020.The special episodes sponsored by dtac Safe Internet explore the challenges children face online, from hate speech, fake news, to sexual abuse. The goal is to forge digital resilience and bridge the gap between children and their parents. dtac Safe Internet also provided expertise from its Safe Internet team, who feature in episode seven, “Idea crowdsourcing, a new way to stop cyberbullying.”R U OK has gained a strong following for its frank discussions on mental health, family, relationships and sexuality. Its host, Ms. Vadhanapakorn, is an author and dance therapist who turned to podcasting to encourage the public to better understand their own behaviors and those of others.On-uma Vattanasuk Rerkpattanapipat, Head of Communications and Sustainability at Total Access Communications PLC or dtac, said: “dtac Safe Internet campaign, now in its seventh year, continues its mission to spread awareness…