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dtac boosts connectivity for COVID-19’s frontline

March 27, 2020 – dtac is supporting medical personnel, public health agencies and government agencies with technology and connectivity solutions in response to the COVID-19 pandemic. The company’s latest deployment will boost network performance in the area of Thammasat University Hospital through the assistance of the National Broadcasting and Telecommunications Commission (NBTC). Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac, said: “As connectivity plays a critical role in this challenging time, dtac is here to serve the frontlines of the fight against COVID-19, which include healthcare workers and government agencies. Through the assistance of the NBTC, dtac is pleased to boost network performance in key areas and enable essential communications for patients and government services.” dtac has deployed mobile cell sites to help boost the capacity of its mobile network at Thammasat University Hospital, where a dormitory has been modified into a 308-bed field hospital to treat COVID-19 patients. “dtac’s capacities and solutions are enabling the seamless communication healthcare workers need to care for patients during this crisis, enabled by a reliable and secure network,” said Mr. Prathet. The mobile site is part of dtac’s wider efforts to adapt to changing traffic patterns caused by the…

dtac plans for network traffic surge amid COVID-19 outbreak

Video conferencing apps see double- and triple-digit growth dtac’s network upgrade of Massive MIMO has been intensified both short- and long-term in response to the COVID-19 pandemic March 20, 2020 – dtac is optimizing its network capacity following traffic spikes due to an increasingly homebound workforce shielding itself from the coronavirus outbreak and using video conferencing apps to remain productive. In response, the company has established network contingency plans, focused on expanding Massive MIMO technology to triple network capacity, ensuring customers can stay connected and productive. Prathet Tankuranun, Chief Technology Officer at Total Access Communication Plc or dtac, said: “As the COVID-19 pandemic intensifies in Thailand, dtac is monitoring and analyzing mobile usage in preparation for our contingency plan, vowing to keep customers connected through our network during this unprecedented time. The network service team is keeping a close eye on the impact of the outbreak in order to adapt the network accordingly.” dtac has found a significant rise in mobile applications focused on voice calls over the  video conferencing, internet (VoIP),  and home delivery. The top five (with a tie for fifth spot) are: Zoom user growth 828% Skype user growth 215% Google Hangouts Meet user growth 67% Grab…

dtac TriNet receives 26GHz 5G licenses

February 26, 2020 - Sharad Mehrotra, Chief Executive Officer of Total Access Communication PLC or dtac, together with Marcus Adaktusson, Chief Corporate Affairs Officer and Narupon Rattanasamaharn, Head of Regulatory Division, today received spectrum licenses for the 26GHz 5G bands from the National Broadcasting and Telecommunications Commission (NBTC). With the addition of 26GHz mmWave spectrum to dtac’s portfolio of mid- and low-band spectrum, dtac will be able to deliver high-quality, high-speed data services also in the future. dtac recently committed to having 5G in selected locations in Q2, 2020, while significantly boosting its existing network to give all customers improved coverage and up to three-times-higher data capacity. The upgrade of the existing network will be done through a combination of deployment of high-speed massive MIMO technology and rollout of 3,400 additional 4G-TDD sites (in partnership with TOT).

dtac Trinet pays spectrum license fee

February 21, 2020 - Sharad Mehrotra, Chief Executive Officer, Total Access Communication Plc or dtac, today handed over a cheque of 974,128,001.07 baht to the NBTC for two licenses of 26GHz spectrum band acquired in the recent multi-band auction. Sharad Mehrotra, CEO of dtac, said: “Our customers are already experiencing the highest download speeds in Thailand and with the addition of 26GHz mmWave spectrum to our portfolio of mid- and low band spectrum we will be able to deliver high-quality, high-speed data services also in the future.” dtac recently committed to having 5G in selected locations in Q2, 2020, while significantly boosting its existing network to give all customers improved coverage and up to three-times-higher data capacity. The upgrade of the existing network will be done through a combination of deployment of high-speed massive MIMO technology and rollout of 3,400 additional 4G-TDD sites (in partnership with TOT). About the 26GHz band: The unique features of 26GHz mmWave band include ultra-high speeds and ultra-high capacity for a wide range of 5G service applications that require almost instantaneous delivery of large amounts of data, such as high-resolution virtual (or augmented) reality, high-speed internet for large crowds at concerts, and remote health services.…

dtac commits to 5G and more accessible, high-speed connectivity for all

February 18, 2020 – Today, dtac shared its 2020 business strategy, aiming to achieve vastly improved customer journeys and up to three-times-better data capacity across its network. dtac also announced its 5G plans for the year, with select locations in first half, 2020, and new services launching every quarter, from dtac@home on massive MIMO, to private business networks and content partnerships. “The addition of high-band spectrum to dtac’s portfolio, which already includes mid and low bands, will allow us to provide the high-quality data experience that will be critical to future networks. We have made a commitment to never stop improving our network and our customers now enjoy the fastest download speeds in Thailand.(1) With the acquisition of 26GHz spectrum and the continued development of our mid-band holdings, we are determined to bring new technologies and a better data experience for the many, not for the few,” said Sharad Mehrotra, CEO of Total Access Communication PLC or dtac.   2020 ROADMAP dtac is transforming its customer experience to make it more contextualized and personalized. Today, personalized, machine-learning-enabled recommendations in digital channels already account for 38 percent of topping sales. The recent overhaul of the dtac reward experience also brings localized…

dtac acquires 5G spectrum to further strengthen network

February 16, 2020 - dtac today announced the acquisition of 200 MHz spectrum in the 26GHz band. The acquired high-band spectrum (also known as mmWave) adds to dtac’s already strong portfolio of mid- and low-band spectrum, currently bringing customers the fastest download speeds in Thailand. “We will never stop bringing new technology to our customers. In the last two years, we have made significant investments in advanced technology and new spectrum and our customers now enjoy the fastest download speeds in Thailand*. Our 5G preparations started already in 2018 with the rollout of high-speed TDD technology on our partnership spectrum 2300 MHz, followed by the acquisition of 700MHz spectrum in 2019. With the acquisition of 26GHz spectrum, we now have access to low, mid- and high-band spectrum to provide our customers with the best data experience also in the future,” said Sharad Mehrotra, CEO of dtac. The unique features of 26GHz mmWave band includes ultra-high speeds and ultra-high capacity for a wide range of 5G service applications that require almost instantaneous delivery of large amounts of data, particularly 5G-enabled innovation like massive IoT solutions. dtac will organize a press conference at dtac house to outline its 2020 business direction and…

dtac CEO submits bid documents for upcoming spectrum auction

Feb 4, 2020 - Sharad Mehrotra, Chief Executive Officer of Total Access Communication PLC or dtac, together with Marcus Adaktusson, Chief Corporate Affairs Officer, Prathet Tankuranun, Chief Technology Officer and members of the management team, today submitted bid documents for the upcoming multiband spectrum auction at the Office of The National Broadcasting and Telecommunications Commission (NBTC). The NBTC’s secretary-general Takorn Tanthasit received the bid documents, which will be vetted in a process of pre-qualification for bidders. The multiband auction is scheduled for 16 February, 2020.

dtac to participate in multiband spectrum auction

February 4, 2020 – The Board of Directors of Total Access Communication Plc or dtac has mandated its subsidiary, dtac TriNet, to apply for the relevant spectrum license(s) in order to participate in the upcoming spectrum auction, scheduled for 16 February 2020. dtac currently has access to a total of 110 MHz of spectrum. Over the last two years, the company made significant investments in 4G TDD technology in partnership with TOT and new spectrum, leading to substantial improvements in customer experience and recognition for fastest download speeds in Thailand. The upcoming multiband auction is an opportunity for dtac to further strengthen its spectrum portfolio in support of its ambition to never stop improving its network experience. Sharad Mehrotra, Chief Executive Officer of Total Access Communication PLC or dtac, together with members of the management team, will today submit relevant documents to the Office of NBTC in order to participate in the auction and to apply for the relevant spectrum license(s). Due to NBTC’s stipulated “silent period”, dtac will refrain from making any further comments regarding the auction.

dtac is back on the path to sustainable growth

28 January 2020 – Total Access Communication PLC. or dtac reported strong performance in 2019 with year-on-year growth in quarterly service revenues excluding IC in both Q319 and Q419 as well as significant net profit improvement year-on-year in 2019. The strong performance was mainly driven by consistent network improvements and better customer experience. Alexandra Reich, dtac’s Chief Executive Officer, said “The results in 2019 gave us a comfort that we are back on the path to sustainable growth.  Our customer experience has significantly improved from our customer-centric network optimization.  Our customers, both prepaid and postpaid, are responding well to our network improvements, our revitalized distribution as well as our efforts to create a more personalized user experience. Our strategic focus for 2020 will be on never-stop improving customer experience, further strengthening our network and readying the organization for the future.” Throughout the year, dtac has worked consistently to improve the quality and footprint of its mobile network. In 2019, approximately 4,700 base stations on TOT’s 2300MHz were added, bringing the total number of 2300MHz base stations to approximately 17,400. At the end of 2019, total subscriber base stood at 20.6 million with a subscriber loss of 560,000 during the year.…

11 Telecom Operators Ink Deal With TOT on Underground Cables

Jan 15, 2020 – Eleven telecom operators member of Thailand’s Telecommunications Association under Royal Patronage have signed a Memorandum of Understanding (MoU) on an underground cable rental agreement operated by TOT, the state telecom enterprise, to accelerate the government’s Smart City project. The 11 members are ALT Telecom Plc, Advanced Wireless Network Co., Ltd., Cable Connect Co., Ltd., dtac TriNet Co., Ltd., Interlink Telecom Plc, Symphony Communication Plc, TCC Technology Co., Ltd., Triple T Broadband PCL., True Internet Corporation Co., Ltd., True Move H Universal Communication Co., Ltd. and United Information Highway Co., Ltd. The MoU will enable the parties to collaborate for the commercial use of shared infrastructure operated by TOT nationwide. TOT has set rental fees from 9,650 baht per subduct per kilometer per month, in line with market benchmarks from the National Broadcasting and Telecommunications Commission. (One subduct is equivalent to three to four microducts.) The operators are likely to secure a volume discount based on existing and new contracts as well as contract length. The public will benefit from the lower charges, improving all Thais’ access to connectivity services. The move is aimed at reducing visual pollution, avoiding duplicate investments and encouraging fair competition. The replacement…