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dtac Supports High-Speed Internet at Thailand’s Largest Field Hospital with 5,200 Beds at Muang Thong Thani

May 13, 2021 – dtac has joined forces with the Ministry of Public Health and the National Broadcasting & Telecommunications Commission (NBTC) to bolster high-speed internet with mobile base stations and free Wi-Fi with dtac@Home at the Bussarakham 1-5 Field Hospital. This emergency COVID-19 patient care covers over 100,000 sqm. space in the IMPACT Challenger Hall in Muang Thong Thani, Greater Bangkok.The Ministry of Public Health has transformed the Bussarakham 1-5 Halls of the IMPACT Challenger Hall into a field hospital to cater to “yellow group” COVID-19 patients – those with mild symptoms and without shortness of breath. This field hospital is set up to reduce the burden of government and private hospitals in Greater Bangkok, allowing for increased capacity to admit “red group” patients – those with severe conditions. The field hospital also includes a section for "red group" patients requiring special care with negative-pressure tents, respirators, and other equipment. Mr. Lertratana Ratananukul, Head of Government Relations of Total Access Communication PLC or dtac, inspected the preparations at the Bussarakham 1-5 Field Hospital within the IMPACT Challenger Hall in Muang Thong Thani. He demonstrated the system readiness of the dtac mobile network, high-speed internet, and the free Wi-Fi service…

As Data Usage Doubles in Field Hospitals dtac Deploys Free Wi-Fi

Peak data usage occurs from 18:00-21:00 Hrs. Free Wi-Fi in field hospitals uses wireless dtac@Home set boxes. Rapid response team deployed base stations at field hospitals across Thailand   May 5, 2021 – dtac continues to support the work of public health personnel handling the COVID-19 situation. The rapid response team deployed base stations, mobile stations, and free dtac@Home Wi-Fi in field hospitals and surrounding areas. This includes the Bangkok Arena, now transformed into Erawan-2 Field Hospital with 350 beds. data usage doubled since the opening of field hospitals. dtac Reveal Key Usage Data in Field Hospitals as Follow: Peak hours for data usage are from 18:00 – 21:00 Hrs. The most popular apps are 1. Facebook, 2. Youtube, 3. Tiktok, 4. Instagram, 5. Line and 6. Netflix. Data usage approximately doubled in field hospitals. Provinces with highest data usage in field hospitals: 1. Bangkok., 2. Chiang Mai and 3. Samut Sakhon. dtac has set up a rapid response team to deploy high-speed internet at every field hospital across Thailand for seamless communications during this crisis. They include the Thammasat Field Hospital, Rangsit Campus; Field Hospital in the 7th Cycle Celebration Building of the Chiang Mai International Exhibition & Convention…

dtac Adds Scam Prevention Warning on OTP by SMS

April 27, 2021 – dtac is warning its customers to be cautious of scammers and phishing attempts to obtain personal One-Time Passwords or OTP from users. Impersonators will usually pretend to be an acquaintance or company representative and will ask for the OTP the customer has just received. This can lead to monetary loss for the customer. dtac has therefore added a warning message to OTPs sent by SMS which reminds customers to never share their OTP with anyone else. One-Time Passwords consist usually of a 4 or 6-digit number which is used only once for authentication in an online transaction. Therefore, the OTP is a confidential code intended exclusively for the user. If it is shared with others, the recipient’s security may be compromised. For instance, the OTP can be used by a scammer to make important changes to their victim’s bank, mobile phone, credit card, online shopping and social media accounts. To improve security awareness, dtac has added a warning on all OTP sent by SMS to customers. It reminds them that OTPs are strictly personal and should not be shared, whether it is via social media or over the phone. One of the tell-tale signs of a…

dtac Joins DES in Inspecting Connectivity, Offer Free Wi-Fi for the Frontline Heroes

April 24, 2021 – Mr. Chaiwut Thanakhamanusorn, Minister of Digital Economy and Society (DES) and Ms. Atcharin Pattanapanchai, DES permanent secretary visited a field hospital and inspected its internet connection with Mr. Sharad Mehrotra, Chief Executive Officer, Mr.Marcus Adaktusson, Chief Corporate Affairs Officer, and Mr.Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac. The executives from dtac jointly confirmed the readiness of the high-speed internet and free wi-fi in the field hospital area to support the patients, medical and frontline personnel handling the COVID-19 situation. To ensure reliable coverage, selected field hospital locations are monitored for network quality, and to improve user experience, mobile cell sites and additional base stations are installed, as well as optimizing network parameters. dtac will deploy free wi-fi in field hospitals using dtac@Home box set – an easy-to-install box set system that requires no cable installation. dtac@Home is a fixed wireless broadband system providing free Wi-Fi to support the efforts of medical and non-medical personnel working to contain the COVID-19 situation, as well as being accessible to patients. Dr. Supaporn Kornluck, Deputy Director of the Medical Service Department, Bangkok Metropolitan Administration (BMA), said, “For COVID-19 patients, closely monitoring their symptoms is crucial.…

dtac provides free Wi-Fi and boosts mobile network to support field hospitals

dtac offers patients and staff at field hospitals free Wi-Fi using dtac@home, a fixed wireless broadband solution that can be in any location This is in addition to dtac’s ongoing efforts to boost the mobile network in and around every field hospital   April 23, 2021 – dtac continuous to support the medical relief mission to fight COVID-19 outbreak by deploying fixed wireless broadband service, ‘dtac@Home’, to offer Wi-Fi internet free of charge at several field hospitals. Today, Mr. Sharad Mehrotra, Chief Executive Officer at Total Access Communication Plc or dtac attended an official meeting with Mr. Chaiwut Thanakhamanusorn, Digital Economy and Society (DES) Minister and Dr. Supaporn Kornluck, representing the Centre for Covid-19 Situation Administration (CCSA), at the Ministry of Digital Economy and Society to discuss the response plan for COVID-19 outbreak situation. In support of the recently established field hospitals, dtac commits to support with dtac@home Wi-Fi solutions to be distributed and installed at selected field hospitals. This is to facilitate the work of health professionals and keep the patients connected to what matters most to them. dtac has been boosting its mobile network to support high-traffic demand and ensure uninterrupted connectivity in and around every field hospital…

dtac Ready to Boost Network for COVID-19 Field Hospitals

Critical areas can be equipped with additional cell sites in only 24 hours to support the authorities’ containment efforts Two field hospitals in Bangkok and Chiang Mai have already received mobile cell sites and 700 MHz sites to deliver high-speed internet to healthcare workers and patients.   April 12, 2021 – dtac has set up a rapid response team to enable the deployment of high-speed internet within 24 hours. The team is focused on field hospitals in support of governmental authorities and public health agencies’ containment of COVID-19. Using its high-coverage 700 MHz spectrum, dtac can deploy an array of primary and secondary mobile network expansions alongside mobile cell sites to rapidly deliver high-speed internet in critical areas. dtac is closely monitoring containment plans from the Ministry of Interior’s Centre for COVID-19 Situation Administration (CCSA), the Ministry of Public Health, and provincial authorities. Based on this, dtac has sent engineers to survey network requirements and assess suitable support solutions for each provincial candidate location for field hospitals. The planned field hospitals will have capacities ranging from 100 – 500 beds. For example, the Bang Khun Thian Geriatric Hospital in Bangkok will have 500 beds, 470 for Thammasat Chalermprakiat Hospital in…

dtac Boosts Connectivity Ahead of Songkran to Support Social Distancing

April 9, 2021 – dtac has accelerated its network rollout ahead of the 2021 Songkran holidays, ensuring reliable and secure connectivity to support mobility and social distancing. Most of the cell sites dtac added in Q1’21 operate on 700 MHz, a low-spectrum band offering strong indoor and outdoor coverage. By focusing on key areas upcountry and along major thoroughfares, dtac is therefore confident it can provide a superlative experience on mobile voice and data services for those returning home during the holidays. In addition, dtac will reinforce its network teams, who will operate 24/7 to ensure uninterrupted connectivity nationwide. Mr. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PLC or dtac, explained, "Connectivity plays a critical role in this challenging time and we expect Songkran will trigger a surge in interprovincial travel from April 10 to 15. dtac has bolstered its network with high-coverage sites on 700 MHz, mobile network vehicles and updated network parameters for the holiday traffic. I’m therefore very confident that dtac will deliver high-speed internet for all during this special week. We are also keeping a close eye on the COVID-19 situation and boosting the network in critical zones to support health officials.” dtac’s network engineers…

Asia’s First Broadcast on 26 GHz 5G Launched by dtac x THE STANDARD

April 1, 2021 - dtac and THE STANDARD are making history with the first live broadcast on 26 GHz 5G in Asia.  MORNING WEALTH program from THE STANDARD WEALTH Chanel will use a fixed wireless access on mmWave to stream high-definition video online. This technological first is part of dtac’s commitment to building 5G applications across numerous fields, including smart cities, smart agriculture and advanced broadcasting. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PLC or dtac, said, “dtac’s mmWave 5G is well suited to applications in various industries. For media, it can massively increase channel capacities making it ideal for broadcasts in augmented reality (AR), virtual reality (VR), mixed reality (MR), and extended reality (XR).  Our partnership with THE STANDARD is a great start to this journey. It demonstrates the readiness of dtac’s 26 GHz 5G.” The live broadcast of the MORNING WEALTH program from THE STANDARD’s studio is a significant step to ensure Thailand is exploring new technologies set to redefine how home viewers engage with content over high-speed internet. As an online media, THE STANDARD is always exploring new ways to present information to viewers, and already broadcasts across multiple online platforms. Using 5G technology represents the…

dtac wins Download Speed Experience award from Opensignal

This is dtac’s second win a row, with the highest download speeds in the Opensignal reports of both April and November 2020. dtac now aims to cement its lead and broaden its coverage with the aggressive rollout of sites on the 700 MHz band   Feb 24, 2021 - Opensignal, the independent global standard for analyzing consumers’ mobile experience, has released its Mobile Network Experience report for Thailand. For the second time in a row, dtac clinched the award for Download Speed Experience. The November 2020 report* shows dtac further improved on the April 2020 measurements**. dtac delivered an average 4G download speed at 11.9 Mbps. Competitors’ users were measured at 10.7 Mbps and 10.3 Mbps. Taking a combined view across 5G, 4G and 3G, download speeds on the dtac network stood at 10.3 Mbps, beating its rivals (9.5 Mbps and 9.1 Mbps). Sharad Mehrotra, chief executive officer at Total Access Communication Plc or dtac, said, “dtac’s win of the Opensignal Download Speed Experience award for the second time in a row confirms we are delivering on our strategy of high-speed internet for all. dtac’s Massive MIMO and TDD upgrades tripled our network’s capacity in 2020. In 2021, we expect…

dtac’s resilience strategy for a transformed Thailand

Digital-first strategy of high-speed internet for all and personalized services can respond to fast-changing consumer behaviors while lifting Thai society’s resilience 22 February 2021 - Today, dtac unveiled deep changes in Thailand’s mobile users to which it is responding with the continued rollout of 5G/4G sites and digital-first services. User data highlights the emergence of new segments in 2020, such as remote workers and rural digizens. To best serve their specific needs, dtac is investing in a range of network technologies, such as 5G/4G dynamic spectrum, while cementing its leadership on TDD and massive MIMO. The operator also stressed that the dtac app will deliver more affordability and enhanced services. Sharad Mehrotra, Chief Executive Officer at Total Access Communication Plc or dtac, said, “Connectivity is an essential service and dtac’s high-speed internet will lift the resilience of our customers. In addition to affordable and reliable 4G and 5G, we are also developing a wide range of services to empower their digital lives. In 2021, dtac is committed to making our customers’ experience smoother, more personalized and more rewarding.” HIGH-SPEED FOR ALL dtac’s data indicates that the social distancing measures of 2020 reshaped Thailand’s mobile usage. Data usage in the provinces…