Network

“Special for Blink fandom” True-dtac enhances the capacity of 5G/4G at Rajamangala National Stadium

Implement 5G to support the world-class concert on May 27thand 28th May 25th, 2023 – True and dtac have increased their 5G/4G mobile phone signal to accommodate customers at Rajamangala National Stadium and surrounding area during the world-class concert on May 27th and 28th 2023 with over 80,000 attendees expected to join the event, implementing 5G to support True and dtac customers in order to have better experience with hi-speed internet roaming. More cell towers have also been installed with Cell on Wheel (COW) to support this mega concert. Mr. Prathet Tankuranun, Chief Technology Officer, True Corporation Plc said that “We have designed a resilient network for every situation and continued to develop quality 5G/4G services for hi-speed internet to enhance the experience for True Move H and dtac customers when using various applications including social media, video, voice or any communications in every situation and everywhere, particularly in major events to accommodate large audiences.” True and dtac have designed network coverage and network utilization for mega events to support large groups by comparing on the quantity of regular usage with the expectation of usage for large events in order to bring technology with additional solutions to accommodate the venue…

True-dtac Customers To Stay Worry-free And Connected During Cyclone Mocha

Elevate care to keep True and dtac customers connected during the general election on May 14. True Corporation kicks off emergency communication readiness across the country. May 13, 2023 – True Corporation has elevated mobile and home internet communications measures for both True and dtac customers in preparation for the possible impact of cyclone Mocha. The Meteorological Department recently forecasted for the cyclone to impact Thailand between 13-16 May. A key date for Thailand is 14 May when the General Election is being organized and thus a large number of people are expected to mobilize requiring access to communications that will be satisfied with special care across Thailand. The latest update from the Meteorological Department stated that Cyclone Mocha will impact Thailand between 13-15 May producing continuous rain with heavy rain expected in parts of the north, northeast, central, and Bangkok metropolitan, and especially heavy rain on the east which may result in flash floods through 16 May. True and dtac are committed to providing seamless communications for True and dtac subscribers and have been closely monitoring the weather forecast for possible impacts on service even before Cyclone Mocha began. Mr. Prathet Tankuranun, Chief Technology Officer, True Corporation PLC,…

True Corporation Networks Ready for Thai New Year Celebration

True-dtac can access network roaming cover all 77 provinces with 5G, 4G, and WiFi Seamless connectivity for subscribers travelling north, south, and northeast of Thailand April 11, 2023 – True Corporation is gearing up its 5G, 4G, and WiFi coverage to ensure uninterrupted digital experiences for True and dtac customers throughout the Songkran festival holidays in Thailand. The network team is working tirelessly to ensure the best possible network coverage for people travelling across the country to reunite with elderly family members, participate in traditional merit-making activities, and enjoy splashing water with friends and neighbors. Mr. Prathet Tankuranun, Chief Technology Officer, True Corporation PLC, says, “We are committed to delivering the best digital experiences for our True Move H and dtac customers throughout the year, including during annual holidays such as the upcoming Songkran festival or Thai New Year when usage is expected to surge. Our network is ready to serve all our subscribers' expectations during these peak times. To ensure seamless service, we have enabled cross-carrier roaming between True and dtac 5G and 4G networks covering all 77 provinces of Thailand well ahead of the Songkran festival. This gives True and dtac subscribers confidence our services after the…

dtac to Offer New Yellow Color for iPhone 14 and iPhone 14 Plus

The new yellow iPhone 14 and iPhone 14 Plus are available starting today Tuesday, March 14 March 14 2023 - dtac is offering the new yellow iPhone 14 and iPhone 14 Plus, adding even more color choices to the iPhone 14 lineup. Beautifully designed and built to last, iPhone 14 and iPhone 14 Plus have a durable Ceramic Shield front cover, an updated internal design for better sustained performance and easier repairs, and incredible battery life — with iPhone 14 Plus offering the longest battery life of any iPhone ever.1 Both models include a dual-camera system for stunning photos and videos, the powerful A15 Bionic chip with 5-core GPU, superfast 5G, and innovative safety capabilities including Crash Detection. The new yellow iPhone 14 and iPhone 14 Plus will are available starting today Tuesday, March 14. The 6.1-inch iPhone 14 and 6.7-inch2 iPhone 14 Plus feature a durable aerospace-grade aluminum design that is water-and dust-resistant,3 with a Ceramic Shield front cover that is tougher than any other smartphone glass, protecting iPhone from common spills and accidents. A15 Bionic chip with 5-core GPU brings powerful, pro-level performance to iPhone 14, enabling faster speeds for demanding workloads and even smoother graphics for video…

New dtac Subscribers Get 1+1= Better Together

dtac Introduces dtac 5G Better Wonderful Pack In Synergy With True For Best Deals To New dtac Post-Paid And Pre-Paid Subscription Sign-Ups By 31 March 2023 9 March 2023 – True Corporation PLC is the synergy between True and dtac, optimizing the usage of both carriers’ telecommunication networks, mobile broadband, and digital infrastructure. The journey ahead for customers to experience is perceivably enhanced user experience and we wish more people would take advantage of this. Introducing dtac 5G Better Wonderful packages fully loaded with goodies like huge monthly data and call quotas to freebies of fun apps and gaming discounts. Better with Roaming dtac recently enabled roaming with True network to access a greater coverage. Our recent survey in 51 provinces, customers of both dtac and True have reported improved network experiences. In particular, dtac subscribers who utilized True’s 2600 MHz 5G roaming services experienced an average of 400% faster sessions. Similarly, True subscribers who utilized dtac’s 700 MHz 4G roaming services experienced better and more stable indoor coverage, as well as improved coverage nationwide, particularly in areas where they previously encountered network issues, with an average improvement of 50% in those problem areas. Never A Better Time to Join…

dtac and True customers can now enjoy network roaming services in all 77 provinces in Thailand

March 8, 2023 – dtac and True subscribers can now access network roaming services in all 77 provinces in Thailand, allowing them to enjoy even better and faster high-speed internet experiences while streaming their favorite movies, TV series, music, social media, live sessions, and much more. dtac subscribers can gain roaming on True’s 2600 MHz for 5G while True subscribers can gain roaming on dtac’s 700 MHz for both 4G and 5G services. Subscribers will also have access to even more Wi-Fi hotspots, providing an even better digital lifestyle experience. Mr. Prathet Tankuranun, Chief Technology Officer, True Corporation PLC, said, “We have optimized our spectrum portfolio to offer True Move H and dtac subscribers a superlative network experience and comprehensive coverage nationwide. Our network roaming service further enables us to deliver the best possible network experience to all our customers. We have a team of dedicated professionals in place to ensure the highest service standards and continue to enhance the network experience for our customers.” Based on the company’s recent survey conducted in 51 provinces, customers of both dtac and True have reported improved network experiences. In particular, dtac subscribers who utilized True's 2600 MHz 5G roaming services experienced an…

dtac TriNet Pays Installments for 700 MHz and 900 MHz Spectrum License Fees

January 6, 2023 – dtac TriNet paid the 3rd installment for the 700 MHz spectrum license fee, for a sum of THB 1,881,488,000 including VAT, together with a bank guarantee covering the outstanding balance of THB 6,585,208,000 including VAT. The company also paid the 5th installment for the 900 MHz spectrum license fee, for a sum of THB 4,072,848,000 including VAT, together with a bank guarantee covering the outstanding balance of THB 10,385,762,400 including VAT. The payments were made to the NBTC on 6 January 2023. dtac has deployed its 700 MHz low-frequency band nationwide to expand coverage and capacity of its network as part of a strategy to bring high-speed internet for an enhanced customer experience. dtac focuses on continually improving and developing its network for high-speed internet services and expanding its network for increased coverage. So far, dtac has installed more than 18,800 base stations on its 5G 700 MHz network as of Q3/2022, making 5G available in all 77 provinces of Thailand. Mr. Sharad Mehrotra, Chief Executive Officer of Total Access Communication PLC or dtac, said, “dtac aims to develop our network, offering low, medium, and high spectrum bands to improve efficiency and coverage for a superior…

dtac Unveils Most Popular New Year’s Eve Destinations and Apps

January 1, 2023 – dtac unveils top 10 most popular destinations, 10 provinces with the highest data usage, and 10 most frequently used apps on New Year's Eve 2022. The records show that peak data usage occurred between 20:00 – 21:00 hrs. on December 31. Mr. Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac, said: “We look at customer usage data in order to understand how we can further enhance the customer experience. Thai people often travel to rural areas during the New Year holidays and send new year wishes messages to their friends and family while traveling. To prepare for the increase in usage during the holiday season, dtac has boosted its network coverage nationwide while providing 24/7 network and customer service.” dtac’s Top New Year Festival Mobile Data Usages: Top 10 destinations with highest number of tourists and visitors (including people who visited their hometown): 1. Nakhon Ratchasima 2. Ubon Ratchathani 3. Buriram 4. Sisaket 5. Phetchabun 6. Khon Kaen 7. Surin 8. Nakhon Sawan 9. Roi Et and 10. Chaiyaphum. According to mobility data between 26-30 December 2022. Top 10 provinces with the highest data usage: 1. Nan 2. Uthai Thani 3. Phetchabun…

dtac Bolsters Network Coverage For The New Year Holidays Across Thailand

December 27, 2022 – dtac readies its network for the New Year holiday season with high-speed internet connectivity for celebrating travelers. Primary and secondary destinations across Thailand are expected to receive a high number of both Thai and foreign visitors – including digital nomads who work from anywhere online. Mr. Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac, said, “December is a popular month with Thai holidaymakers, especially on extended weekends. The reopening of our borders to foreign visitors helps boost the number of travelers, especially digital nomads whose digital lifestyle harmonizes traveling with work anywhere in the world thanks to internet connectivity. dtac has prepped its network to ensure reliable high-speed internet across the country with 24/7 support to help facilitate customers celebrating the Year of Rabbit.” To help ring in 2023, dtac is bolstering its network to ascertain reliable and speedy connectivity for all celebrating this festive season. dtac’s 700 MHz 5G network already covers all 77 provinces of Thailand since H1/2022 with the addition of over 18,800 base stations (as of Q3/2022). dtac sees a rising trend in Work From Anywhere in Thailand, as Chiang Mai was recently ranked 3rd globally among the…

dtac Clinches 22 Wins at the AdMan Awards 2022

15 December 2022 – dtac clinched 22 wins at the AdMan Awards 2022 – Thailand’s top contest that aims to promote the importance, quality, and accountability of marketing communications to gain acceptance from the public and businesses, as well as recognize those who create outstanding works. In 2022, dtac’s wins came from 5 campaigns: 1. 2 Bronze Awards and 4 finalist placements from the #GoodForAllReward Campaign dtac wins Bronze Award in the Experience & Activation group under the Customer Journey/User Experience category and Good for People: Equality category. Our #GoodForAllReward campaign helped promote small enterprises under the dtac Reward program by connecting them with over ten million dtac subscribers. Customers benefit from special privileges and discounts to help these small retailers recover from the COVID-19 pandemic. You can watch the clip here: 2. 1 Silver, 2 Bronzes, and 6 Finalist placements from the #GoodForAll Powered by dtac 700 MHz campaign 1 Silver in the Public Relations Plan group under the Launch & Relaunch category, 1 Bronze in Use of Digital & Social in the PR category, and 1 Bronze in the Good for People: Education category. This was our campaign to support overseas tourism when the borders started opening on…

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