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Don’t Share Your OTP With Anyone! dtac Warns of Online Scammers During COVID-19

August 3, 2021 – dtac warns that widespread online scamming and phishing attempts are rising since the COVID-19 crisis. These malicious requests often ask for the user’s one-time password (OTP) under false pretenses. Users should be particularly cautious of attention grabbing messages promising fast cash: 1,000 Baht transferred to your account, click now Your 50,000 Baht assistance is transferred to your account, click now Congratulations, you’ve won 100,000 Baht, click here Your COVID personal loan has been approved, click now The fraudulent messages contain links leading to the installation of malware that can collect personal data from the infected mobile phone. The data can be used to make transactions that can cause serious financial loss to the phone’s user, such as transferring all the money in their bank account to a scammer. A one-time password or OTP is usually a number with 4 or 6 digits. It allows banks and other services to securely authenticate the user in an online transaction. The OTP can be used only once and within a limited time. Users who request an OTP when making a transaction must never share that OTP to anyone else. With the OTP, scammers can take over a bank account…

dtac Service Centers Adjust Operating Hours Under New Measures. Residential Areas to Receive High-Speed Internet Network Boosts

12 July 2021 – dtac announced new COVID-19 measures for all dtac service centers located inside department stores, shopping centers, and community malls. The government’s new measures, including a curfew, will be imposed in Bangkok and its five adjacent provinces will last for at least 14 days starting on Monday or until the situation eases. The measures allow shopping centers to open but mandates earlier closing times. dtac service centers will adjust their closing times accordingly. The tougher measures is to come into effect for the six provinces on high alert: Bangkok, Nakhon Pathom, Nonthaburi, Pathum Thani, Samut Prakan, and Samut Sakhon. For the closing times of each shop, it is recommended to find dtac service center opening hours at https://www.dtac.co.th/en/help/store-locations.html Furthermore, to serve the rising usage during the heightened work-from-home period, dtac is boosting high-speed internet with our 700 MHz network and Massive MIMO technology. dtac expects that, due to the inter-provincial travel restrictions and the government’s plea that all those who can work from home do so, internet usage in residential areas will increase significantly. To ensure a superlative work-from-home experience, dtac will monitor customers’ network experience 24/7 nationwide, adjust network parameters accordingly, and increase capacity at the…

dtac launches proof-of-concept 5G Private Network to Boost Thai Industry

Collaborating with AWS, dtac unveils proof-of-concept 5G Private Network services with edge computing 5G Private Networks are expected to accelerate the digital transformation of automotive manufacturing, shipping, and public health dtac urges Thai businesses to explore how 5G Private Networks can support their future use cases   July 5, 2021 – dtac announced the launch of its proof-of-concept 5G Private Network solution to unlock the full potential of 5G for Thai enterprises. The solution is envisaged to help enterprises operate more efficiently and securely, while also unlocking the full power of Cloud through edge computing integration. As a proof of concept, dtac also unveiled a real-time, artificial intelligence (AI)-based Video Analytics solution in its corporate headquarter ‘dtac House’, covering Covid-19 use-cases, such as personal protective equipment (PPE) Compliance, Intrusion Detection, People Occupancy and Physical Distancing. The solution has been developed in collaboration with Amazon Web Services (AWS), utilizing dtac’s 5G Private Network and AWS Snowball Edge, a device with on-board storage and compute power for select AWS capabilities. AWS Snowball Edge can do local processing and edge-computing workloads in addition to transferring data between local environments and AWS. 5G Private Networks can power mission-critical systems that require ultra-high reliability, ultra-low…

dtac’s 700 MHz Network Boosts Thailand’s Resilience

700 MHz base stations already deployed in 75 provinces and 717 districts across Thailand Expanded 700 MHz 5G network in Chon Buri, Rayong, and Ubon Ratchathani Real SME users share #GoodForAll experiences   June 21, 2021 – dtac forges ahead in expanding its 700 MHz network across Thailand, providing high-speed internet to all. The year-end target for the 700 MHz network is to cover all 77 provinces and over 900 districts. Currently, 717 districts across Thailand are covered by dtac, ready to offer high-speed internet to everyone. The results can also be tracked by following the feedback from real small and medium enterprise (SME) users who are sharing their feedback with the hashtag #GoodForAll. Connectivity is particularly critical to Thailand’s recovery and business operations. Therefore, dtac is focused on providing high-speed internet in all of Thailand, to offer greater digital access and contribute to a better quality of life. The GSMA reported that in 2019, the telecom and related industries globally contributed USD 4.1 trillion in economic value or 4.7 percent of GDP. It also forecasted that the contribution will rise to USD 5 trillion by 2024 or 4.9 percent of GDP globally as a result of high-speed internet adding…

Bussarakham Field Hospital Improves Patient Care with Smart Technology

With mobile connectivity, patients get better care and go home sooner The COVID-19 situation in Thailand remains on the highest alert, especially within the top 10 most infected provinces. Bangkok tops the list with 1,356 cases per day and 41,573 cases cumulatively (Diseases Control Department, Ministry of Public Health, 31 May 2021).As the number of confirmed cases continues to rise, the Ministry of Public Health has expedited capacity-building and adopted digital solutions to improve care and reduce the time patients must spend in field hospitals. Building Capacity Dr. Pathomphorn Siraprapasiri, as Advisor to the Department of Medical Services and a medical expert at the Public Health Permanent Secretary Office, shared with us the patient care plan for the Bussarakham Field Hospital. This is currently the largest field hospital for COVID-19 patients in Thailand, located in the IMPACT Challenger Hall, Muang Thong Thani, covering over 100,000 square meters of space. Dr. Pathomphorn said, “Here, we quarantine and provide treatment to COVID-19 patients with moderate symptoms to make sure their conditions do not worsen. The available number of regular hospital beds may not be sufficient, so we created field hospitals to cater for the newly infected cases.” The Bussarakham Field Hospital started…

dtac installs Equipment Support for Medical Personnel in the Treatment of COVID-19

Boosting High-Speed Internet at Thailand’s Largest Field Hospital with 5,200 Beds at Muang Thong Thani May 14, 2021 – dtac has joined forces with the Ministry of Public Health and the National Broadcasting Technology Commission (NBTC) to install equipment to monitor and analyze COVID-19 treatments, complete with high-speed internet, in support of public health workers. This set of equipment, together with mobile base stations for network boosts, are deployed at the 5,200-bed Bussarakham 1-5 Field Hospital with over 100,000 sqm. space in the IMPACT Challenger Hall in Muang Thong Thani. The Ministry of Public Health has transformed the Bussarakham 1-5 Halls of the IMPACT Challenger Hall into a field hospital to cater to “yellow group” COVID-19 patients – those with mild symptoms and without shortness of breath. This field hospital is set up to reduce the burden of government and private hospitals in Greater Bangkok, allowing for increased capacity to admit “red group” patients – those with severe conditions. The field hospital also includes a section for "red group" patients requiring special care with negative-pressure tents, respirators, and other equipment. Mr. Sharad Mehrotra, CEO, Total Access Communication PLC or dtac, said, "At every stage of COVID-19 crisis, we can see…

dtac Supports High-Speed Internet at Thailand’s Largest Field Hospital with 5,200 Beds at Muang Thong Thani

May 13, 2021 – dtac has joined forces with the Ministry of Public Health and the National Broadcasting & Telecommunications Commission (NBTC) to bolster high-speed internet with mobile base stations and free Wi-Fi with dtac@Home at the Bussarakham 1-5 Field Hospital. This emergency COVID-19 patient care covers over 100,000 sqm. space in the IMPACT Challenger Hall in Muang Thong Thani, Greater Bangkok.The Ministry of Public Health has transformed the Bussarakham 1-5 Halls of the IMPACT Challenger Hall into a field hospital to cater to “yellow group” COVID-19 patients – those with mild symptoms and without shortness of breath. This field hospital is set up to reduce the burden of government and private hospitals in Greater Bangkok, allowing for increased capacity to admit “red group” patients – those with severe conditions. The field hospital also includes a section for "red group" patients requiring special care with negative-pressure tents, respirators, and other equipment. Mr. Lertratana Ratananukul, Head of Government Relations of Total Access Communication PLC or dtac, inspected the preparations at the Bussarakham 1-5 Field Hospital within the IMPACT Challenger Hall in Muang Thong Thani. He demonstrated the system readiness of the dtac mobile network, high-speed internet, and the free Wi-Fi service…

As Data Usage Doubles in Field Hospitals dtac Deploys Free Wi-Fi

Peak data usage occurs from 18:00-21:00 Hrs. Free Wi-Fi in field hospitals uses wireless dtac@Home set boxes. Rapid response team deployed base stations at field hospitals across Thailand   May 5, 2021 – dtac continues to support the work of public health personnel handling the COVID-19 situation. The rapid response team deployed base stations, mobile stations, and free dtac@Home Wi-Fi in field hospitals and surrounding areas. This includes the Bangkok Arena, now transformed into Erawan-2 Field Hospital with 350 beds. data usage doubled since the opening of field hospitals. dtac Reveal Key Usage Data in Field Hospitals as Follow: Peak hours for data usage are from 18:00 – 21:00 Hrs. The most popular apps are 1. Facebook, 2. Youtube, 3. Tiktok, 4. Instagram, 5. Line and 6. Netflix. Data usage approximately doubled in field hospitals. Provinces with highest data usage in field hospitals: 1. Bangkok., 2. Chiang Mai and 3. Samut Sakhon. dtac has set up a rapid response team to deploy high-speed internet at every field hospital across Thailand for seamless communications during this crisis. They include the Thammasat Field Hospital, Rangsit Campus; Field Hospital in the 7th Cycle Celebration Building of the Chiang Mai International Exhibition & Convention…

dtac Adds Scam Prevention Warning on OTP by SMS

April 27, 2021 – dtac is warning its customers to be cautious of scammers and phishing attempts to obtain personal One-Time Passwords or OTP from users. Impersonators will usually pretend to be an acquaintance or company representative and will ask for the OTP the customer has just received. This can lead to monetary loss for the customer. dtac has therefore added a warning message to OTPs sent by SMS which reminds customers to never share their OTP with anyone else. One-Time Passwords consist usually of a 4 or 6-digit number which is used only once for authentication in an online transaction. Therefore, the OTP is a confidential code intended exclusively for the user. If it is shared with others, the recipient’s security may be compromised. For instance, the OTP can be used by a scammer to make important changes to their victim’s bank, mobile phone, credit card, online shopping and social media accounts. To improve security awareness, dtac has added a warning on all OTP sent by SMS to customers. It reminds them that OTPs are strictly personal and should not be shared, whether it is via social media or over the phone. One of the tell-tale signs of a…

dtac Joins DES in Inspecting Connectivity, Offer Free Wi-Fi for the Frontline Heroes

April 24, 2021 – Mr. Chaiwut Thanakhamanusorn, Minister of Digital Economy and Society (DES) and Ms. Atcharin Pattanapanchai, DES permanent secretary visited a field hospital and inspected its internet connection with Mr. Sharad Mehrotra, Chief Executive Officer, Mr.Marcus Adaktusson, Chief Corporate Affairs Officer, and Mr.Prathet Tankuranun, Chief Technology Officer at Total Access Communication PLC or dtac. The executives from dtac jointly confirmed the readiness of the high-speed internet and free wi-fi in the field hospital area to support the patients, medical and frontline personnel handling the COVID-19 situation. To ensure reliable coverage, selected field hospital locations are monitored for network quality, and to improve user experience, mobile cell sites and additional base stations are installed, as well as optimizing network parameters. dtac will deploy free wi-fi in field hospitals using dtac@Home box set – an easy-to-install box set system that requires no cable installation. dtac@Home is a fixed wireless broadband system providing free Wi-Fi to support the efforts of medical and non-medical personnel working to contain the COVID-19 situation, as well as being accessible to patients. Dr. Supaporn Kornluck, Deputy Director of the Medical Service Department, Bangkok Metropolitan Administration (BMA), said, “For COVID-19 patients, closely monitoring their symptoms is crucial.…