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dtac Ready to Boost Network for COVID-19 Field Hospitals

Critical areas can be equipped with additional cell sites in only 24 hours to support the authorities’ containment efforts Two field hospitals in Bangkok and Chiang Mai have already received mobile cell sites and 700 MHz sites to deliver high-speed internet to healthcare workers and patients.   April 12, 2021 – dtac has set up a rapid response team to enable the deployment of high-speed internet within 24 hours. The team is focused on field hospitals in support of governmental authorities and public health agencies’ containment of COVID-19. Using its high-coverage 700 MHz spectrum, dtac can deploy an array of primary and secondary mobile network expansions alongside mobile cell sites to rapidly deliver high-speed internet in critical areas. dtac is closely monitoring containment plans from the Ministry of Interior’s Centre for COVID-19 Situation Administration (CCSA), the Ministry of Public Health, and provincial authorities. Based on this, dtac has sent engineers to survey network requirements and assess suitable support solutions for each provincial candidate location for field hospitals. The planned field hospitals will have capacities ranging from 100 – 500 beds. For example, the Bang Khun Thian Geriatric Hospital in Bangkok will have 500 beds, 470 for Thammasat Chalermprakiat Hospital in…

dtac Boosts Connectivity Ahead of Songkran to Support Social Distancing

April 9, 2021 – dtac has accelerated its network rollout ahead of the 2021 Songkran holidays, ensuring reliable and secure connectivity to support mobility and social distancing. Most of the cell sites dtac added in Q1’21 operate on 700 MHz, a low-spectrum band offering strong indoor and outdoor coverage. By focusing on key areas upcountry and along major thoroughfares, dtac is therefore confident it can provide a superlative experience on mobile voice and data services for those returning home during the holidays. In addition, dtac will reinforce its network teams, who will operate 24/7 to ensure uninterrupted connectivity nationwide. Mr. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PLC or dtac, explained, "Connectivity plays a critical role in this challenging time and we expect Songkran will trigger a surge in interprovincial travel from April 10 to 15. dtac has bolstered its network with high-coverage sites on 700 MHz, mobile network vehicles and updated network parameters for the holiday traffic. I’m therefore very confident that dtac will deliver high-speed internet for all during this special week. We are also keeping a close eye on the COVID-19 situation and boosting the network in critical zones to support health officials.” dtac’s network engineers…

Asia’s First Broadcast on 26 GHz 5G Launched by dtac x THE STANDARD

April 1, 2021 - dtac and THE STANDARD are making history with the first live broadcast on 26 GHz 5G in Asia.  MORNING WEALTH program from THE STANDARD WEALTH Chanel will use a fixed wireless access on mmWave to stream high-definition video online. This technological first is part of dtac’s commitment to building 5G applications across numerous fields, including smart cities, smart agriculture and advanced broadcasting. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PLC or dtac, said, “dtac’s mmWave 5G is well suited to applications in various industries. For media, it can massively increase channel capacities making it ideal for broadcasts in augmented reality (AR), virtual reality (VR), mixed reality (MR), and extended reality (XR).  Our partnership with THE STANDARD is a great start to this journey. It demonstrates the readiness of dtac’s 26 GHz 5G.” The live broadcast of the MORNING WEALTH program from THE STANDARD’s studio is a significant step to ensure Thailand is exploring new technologies set to redefine how home viewers engage with content over high-speed internet. As an online media, THE STANDARD is always exploring new ways to present information to viewers, and already broadcasts across multiple online platforms. Using 5G technology represents the…

dtac wins Download Speed Experience award from Opensignal

This is dtac’s second win a row, with the highest download speeds in the Opensignal reports of both April and November 2020. dtac now aims to cement its lead and broaden its coverage with the aggressive rollout of sites on the 700 MHz band   Feb 24, 2021 - Opensignal, the independent global standard for analyzing consumers’ mobile experience, has released its Mobile Network Experience report for Thailand. For the second time in a row, dtac clinched the award for Download Speed Experience. The November 2020 report* shows dtac further improved on the April 2020 measurements**. dtac delivered an average 4G download speed at 11.9 Mbps. Competitors’ users were measured at 10.7 Mbps and 10.3 Mbps. Taking a combined view across 5G, 4G and 3G, download speeds on the dtac network stood at 10.3 Mbps, beating its rivals (9.5 Mbps and 9.1 Mbps). Sharad Mehrotra, chief executive officer at Total Access Communication Plc or dtac, said, “dtac’s win of the Opensignal Download Speed Experience award for the second time in a row confirms we are delivering on our strategy of high-speed internet for all. dtac’s Massive MIMO and TDD upgrades tripled our network’s capacity in 2020. In 2021, we expect…

dtac’s resilience strategy for a transformed Thailand

Digital-first strategy of high-speed internet for all and personalized services can respond to fast-changing consumer behaviors while lifting Thai society’s resilience 22 February 2021 - Today, dtac unveiled deep changes in Thailand’s mobile users to which it is responding with the continued rollout of 5G/4G sites and digital-first services. User data highlights the emergence of new segments in 2020, such as remote workers and rural digizens. To best serve their specific needs, dtac is investing in a range of network technologies, such as 5G/4G dynamic spectrum, while cementing its leadership on TDD and massive MIMO. The operator also stressed that the dtac app will deliver more affordability and enhanced services. Sharad Mehrotra, Chief Executive Officer at Total Access Communication Plc or dtac, said, “Connectivity is an essential service and dtac’s high-speed internet will lift the resilience of our customers. In addition to affordable and reliable 4G and 5G, we are also developing a wide range of services to empower their digital lives. In 2021, dtac is committed to making our customers’ experience smoother, more personalized and more rewarding.” HIGH-SPEED FOR ALL dtac’s data indicates that the social distancing measures of 2020 reshaped Thailand’s mobile usage. Data usage in the provinces…

dtac Accelerates 700 MHz Rollout To Bring High-Speed For All

Launches 5G and 4G on the same band – 700 MHz, using DSS leading-edge technology 5G rollout introduced in 6 provinces with 41 compatible smartphone models Full low-, mid-, and high-band spectrum readiness, with the continuous expansion of 2300 MHz network   February 18, 2021 – dtac is ramping up the rollout of its low-band 700 MHz network to bring high-speed internet for all. The license for the new spectrum was acquired on 24 December 2020 and dtac turned on more than 2,400 sites within Q4, 2020. An aggressive rollout plan in 2021 includes targeting an additional 4,000 sites for Q1 alone followed by accelerated expansion throughout the year. The 700 MHz spectrum will bring additional coverage both indoors and in rural areas, improving the customer experience significantly. This is in addition to constant additions to the dtac network in terms of speed and capacity. dtac added 3,000 base stations on the 2300 MHz spectrum (spectrum in partnership with NT or former TOT) in 2020, reaching a total of approximately 20,400 base stations. The total number of users on 4G is currently 12.2 million, accounting for 64 percent of the overall customer base. Moreover, dtac successfully upgraded the network last…

dtac processed close to 500k OTP SMS in first 9 minutes of Government’s 50:50 program

On the request by the industry regulator, NBTC, dtac today shared further information regarding the company’s preparations and execution of operations in connection with the Government’s recent 50:50 program. “dtac’s IT-systems were 100 percent ready for customers and performed very well on 20 January. The average response time was fast and delivery accuracy was according to our high standards”, said Sharad Mehrotra, CEO of dtac. Among other things, the data shared in the meeting with NBTC mentioned that dtac’s systems processed close to 500k OTP SMS related to the 50:50 program, before it was closed by the Government at 06.09 am. The final number of eligible seekers will be confirmed later. In total, 1.34mn applicants will be granted the subsidy. Commenting on the company’s preparations ahead of the event, CEO of dtac said: “In line with request from NBTC and in order to meet the expectations of our customers, dtac had taken several measures to ready its IT-systems and network for the 50:50 program, including complete end-to-end technical readiness testing with key technology partners to simulate the full scope of the registration as closely to the real process as possible.”, said Mr. Mehrotra.    

dtac’s IT-systems performed very well

“dtac’s IT-systems performed very well this morning and was 100% available to customers. The average response time to customers was fast and delivery accuracy was according to our high standards. We appreciate all the support and appreciation shown by our customers today, said Mr. Prathet Tankuranun, Chief Technology Officer.”    

dtac boosts network around critical control zoning in fight against COVID-19

Jan 1, 2021 - dtac is boosting up its network in support of frontline workers to fight against the spread of COVID-19 in four key areas of Sumut Sakhon province. Hospitals are prioritized to provide efficient connectivity services.  Presently, Samut Sakhon province was declared a red zone, where the tightest COVID-19 control measures are in place. Around 2,800 people are detained as part of the control measures. Field hospitals is set up at the provincial stadium as a quarantine venue for migrant workers and treat COVID-19 patients with mild symptoms. Prathet Tankuranun, chief technology officer of Total Access Communication Plc or dtac, said, “Connectivity plays a critical role in this challenging time and dtac’s engineer team have rushed to aid the frontline in the fight against COVID-19. Mobile cell sites with Massive MIMO technology have been deployed around critical facilities, boosting network capacity up to three times. The move is expected to provide better connectivity for medical personnel and quarantined to allow them to connect with their loved ones in these challenging times.”  There are four key areas, where mobile cell sites have been installed: Field hospital I at Samui Sakhon’s provincial stadium. Field hospital II at Krok Krak temple.…

dtac reveals “Facebook” is the most popular app for 2021 New Year celebration

Peak data hour was from 20:00-21:00 Hrs. on New Year's Eve   January 1, 2021 – dtac revealed data usage during the New Year celebration welcoming the Year of the Golden Ox. The top province for data consumption is Bangkok. Network monitoring also finds Facebook remains the most popular app during the New Year holiday. Mr. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PCL or dtac, said “The peak hour period was from 20:00-21:00 Hrs. on New Year's Eve or December 31, 2020. To support this festive season, dtac upgraded the network for increased high-speed internet use to satisfy the festive season’s greater need for connectivity and support social distancing. Furthermore, dtac has launched network services on 700 MHz, which is expected to expand the network's rural and indoor coverage for a superlative network experience" dtac’s usage data revealed: The top province for data consumption is Bangkok. The top data-consuming provinces by in each region are Chiang Mai in the North, Ubon Ratchathani in the Northeast, Ratchaburi in the West, Samut Prakan in Central Thailand (excluding Bangkok), and Songkhla in the South. The 5 most popular apps during the New Year holidays are 1. Facebook 2. YouTube 3. TikTok…