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dtac and NBTC send their support to flood victims of Tropical Storm Noru, extending payment periods for dtac customers

30 September 2022 - During the heavy rains and floods from Tropical Storm Noru in the northeast and north of Thailand, dtac and NBTC have expressed their concern to the victims and have ensured that communication services remain available in order to contact relatives and receive updates on developing news. dtac has also offered postpaid customers in affected areas an extension of their payment due dates by five days. Prepaid customers will receive an additional five days of availability from September 30 to October 4, 2022, and dtac will send an SMS directly to applicable customers’ mobile phones. Prepaid and postpaid customers in Angthong, Chaiyaphum, Loei, Ayutthaya, Prachinburi, Sukhothai, and Tak are eligible for these benefits and can contact the dtac call center 1678 for more information. dtac has also organized teams to monitor service signals in the flooded areas in order to maintain cell sites. And closely monitor the situation 24 hours a day. dtac is going a step further by collaborating with the NBTC to prepare for impact alleviation measures post-flood and is ready to support any government agencies requiring access to help flood victims.

dtac Expedites Network Teams to Deploy Contingency Plans in Flood-Prone Provinces, Warning SMS Sent to Millions of Mobile Users at Risk of Floods

September 28, 2022 – dtac expedites its network teams to provinces at risk of widespread flooding due to incoming storms to ensure uninterrupted telecommunications through our contingency operation plans. These operations involve the mobilization of mobile base stations, power generators, and fuel in areas that may lose power from the impact of flooding and storms. In addition, we have prepared 4x4 vehicles and paddle boats to ensure logistics operations to and from impacted base stations when required. dtac is also working closely with the Department of Meteorology and the Department of Disaster Prevention and Mitigation to send alerts via its network. So far, dtac has helped send over 2 million text messages warning of possible flooding in 14 high-risk provinces where there are possible threats to the public and their assets. The government agencies have forecasted the following provinces to be at high-risk: Ubon Ratchathani, Amnat Charoen, Yasothon, Sisaket, Mukdahan, Roi Et, Surin, Buriram, Maha Sarakham, Nakhon Ratchasima, Chaiyaphum, Khon Kaen, Prachinburi and Nakhon Nayok. Prathet Tankuranun, Chief Technology Officer at dtac, said, "dtac wishes to send our heartfelt concern to all of those currently affected by the storms and flooding. We have mobilized teams of network technicians to at-risk…

dtac On Guard Against Possible Network Outages Due to Floods

Sept 9, 2022 - dtac has set up emergency measures to deal with potential network disruptions caused by floods nationwide. Technicians are on the ground across the flood-prone areas to keep customers connected. Prathet Tankuranun, Chief Technology Officer at Total Access Communication Plc or dtac, said: “As severe weather and extreme rainfall are hitting many parts of Thailand, dtac has prepared a number of emergency measures to keep our customers connected. Our technicians are on the ground, closely monitoring base stations in the affected areas, such as Rayong, Pichit and Sa Kaeo Provinces. We’ve mobilized emergency power generators and at key facilities and have prepared against possible base station outages to keep connectivity working at all times.” The company is also keeping a close eye on the areas where there is a high risk of flooding. The flood-prone regions include Pichit, Nan, Tak, Uthai Thani, and Phitsanulok provinces in  northern Thailand, Rayong, Chanthaburi, Trat, and Prachinburi provinces in eastern Thailand, Nakhon Nayok, Phra Nakhon Is Ayutthaya, Siphon Buri, Kanchanaburi, Saraburi, Lopburi, Nakhon Pathom in central Thailand and Ranong, Nakhon Si Thammarat, Surat Thani, Phang Nga, Krabi and Phuket provinces in Southern Thailand. To keep our mobile base station working, dtac…

Chaipattana Foundation, dtac and NECTEC Team Up to Continue Research Project of Lingzhi Mushroom with 5G, IoT & Machine Learning

August 16, 2022 – The Chaipattana Foundation, dtac, and the National Electronics and Computer Technology Center (NECTEC), which is part of the National Science and Technology Development Agency (NSTDA), today inked the second phase of their co-research initiative into Lingzhi mushroom smart farming, brining 5G technology, Internet of things (IoT) and machine learning to the project following initial success in growing Lingzhi mushroom in single digit degrees Celsius. The initiative is conducted at the foundation’s Highland Agriculture Research and Development Project, Fang subdistrict, Chiangmai province, and is aimed at promoting digital and management skills through greenhouse cultivation among Thai farmers, resulting in a better quality of life and sustainable income generation. Dr. Sumet Tantivejkul, secretary-general of the Chaipattana Foundation, said, “This collaboration of the Chaipattana Foundation, dtac, and the NECTEC marks the continuity of our co-research that goes back to our first experiment in the winter of 2019. All of us contributed to a successful experiment and development of devices that controlled the mushroom’s greenhouse environment. Thanks to our efforts, the controlled environment came significantly close to the real environment that best supports growing Lingzhi mushrooms. Now, we have embarked on this new collaboration to support continued academic and manufacturing-technology…

Consistently Smooth and Sharp: dtac 5G is Now Available in all 77 Provinces

Best Deals on 5G Smartphones with dtac GO+ 5G Packages   July 1, 2022 – dtac makes a significant contribution to Thailand’s economic recuperation with 5G coverage now available across all 77 provinces. Our "Good For All" strategy entails that dtac strives to continuously develop high-speed internet coverage to serve our subscribers across Thailand. To fulfill this mission, we have so far installed approximately 15,600 nodes using 700 MHz spectrum, based on Q1/2022 data – and will continue to expand the nationwide network for Thai residents and overseas visitors alike in the months to come.   To celebrate this network expansion milestone, we are delighted to offer Best Deal packages, starting at THB 349, that offer immediate 5G connectivity, plus a range of smartphones to serve every need. Delivering on our “Value Focused Network” strategy, dtac’s 5G service covers all 77 provinces of Thailand, meeting the requirements of digital trendsetters as well as a variety of real-world usages. This nationwide coverage serves current 5G smartphone users as well as those who seek to upgrade to 5G smartphones to take advantage of faster and smoother 5G connectivity. dtac subscribers across Thailand are invited to try how much sharper and smoother 5G…

dtac’s New Mobile ID Allows Customers to Use Their Mobile Numbers for ID Verification When Making Digital Transactions

dtac customers who sign up today get 7-day free max-speed social media usage on Facebook, Instagram, LINE, Messenger, and Twitter dtac Mobile ID users no longer need to use an ID card when registering a new SIM, conducting banking transactions, or receiving government and private-sector services such as electronic driving licenses   16 June 2022 – dtac invites customers to register for its Mobile ID service for identity verification. Identity verification is currently required for a multitude of electronic transactions, such as for obtaining a DLT QR License (digital driving license), tax e-Filing, sending or receiving parcels with Thailand Post, opening a stock account with the Securities Authority of Thailand, opening a savings account at Bangkok Bank, and registering for an online account with the Social Security Office. Electronic ID availability and requirements vary among service providers. In addition to the many conveniences Mobile ID offers, dtac customers registering for the service can also enjoy free maximum-speed social media usage for 7 days on Facebook, Instagram, LINE, Messenger, and Twitter. Mr. How Lih Ren, Chief Marketing Officer of dtac, elaborates, “dtac has developed our Mobile ID service platform to replace ID cards with mobile phone numbers. This complies with the…

dtac Launches Three 5G IoT Solutions to Transform Industry & Revitalize Thai Economy

June 16, 2022 – Mr. Chaiwut Thanakamanusorn, Minister of Digital Economy and Society (DES) peruse the launch of dtac 5G IoT Solutions at the Thailand 5G Summit 2022. dtac introduces solutions for 3 core markets: Smart Factory, Smart Logistics, and Smart Utilities to contribute to the revitalization of the Thai economy by digitally transforming the industry and corporate sectors. In addition, dtac highlights 5G Private Network for the industries. Presenting the 5G technologies to the dignitaries are Mr. Stephen James Helwig, Interim Chief Corporate Affairs Officer, and Mr. Lertratana Ratananukul, Head of Government Relations Division, Total Access Communication PLC or dtac. Stakeholders in the manufacturing industry and other large enterprises are invited to discover the latest 5G trends at the Thailand 5G Summit 2022, organized by the Digital Economy Promotion Agency (DEPA). The event is held from June 16-17, 2022 on the 22nd floor of the Centara Grand & Bangkok Convention Center, Central World, Bangkok. At the Thailand 5G Summit 2022, dtac business launches 5G IoT solutions for 3 core markets: Smart Factory Solutions: These will digitally transform factories and traditional or analog manufacturing processes with big data support. dtac solution developers can assess existing systems and develop digitalization plans…

dtac 5G to Revitalize Thai Economy & Transform Industry Sector

Launch of 5G IoT Solutions at Thailand 5G Summit 2022 5G Experts Share Experiences on Digital Transformation at the Summit   June 15, 2022 – dtac is steadily introducing new 5G IoT technologies and 5G Private Network to support Thailand’s economic recuperation. In particular, the Company’s goal is to facilitate the digital transformation of the industrial sector by promoting Smart Factories, Smart Logistics, and Smart Utilities. Stakeholders in the manufacturing industry and other large enterprises are invited to discover the latest 5G trends at the Thailand 5G Summit 2022, organized by the Digital Economy Promotion Agency (DEPA). The event will be held 16-17 June 2022 on the 22nd floor of the Centara Grand & Bangkok Convention Center, Central World, Bangkok. Mr. Sadat Ibne Zaman, Chief Business Officer, Total Access Communication PLC or dtac, said, "Investing in 5G is key to the revitalization of the industrial sector, and it is essential today to transform digitally to support business recuperation. As an enabler of digitalization for the industrial and corporate sectors in Thailand, dtac believes that 5G is essential to unlocking Thailand’s full potential during this period of economic and tourism recuperation.” According to a report from The Office of Industrial Economics…

How Fast, Reliable Internet Supports Thai Worshippers and Temple Workers as They Seek Blessings from Luang Phor Plod Ni at Wat Phra That Wayo

June 9, 2022 – Thai people are famous the world over for their generosity and fun-loving nature. Equally linked to the Thai identity is a strong belief in the supernatural. We see it everywhere: white cars covered with “This vehicle is red” stickers, people wearing certain colors on certain days, auspicious bracelets and amulets paired with professional suits, lucky wallpaper adorning mobile phone home screens, and mystical tattoos with protective properties. Then there’s the obsession with lucky numbers. Many Thais look out for lucky numbers to try at lottery drawings twice a month, while others pay extra for lucky mobile phone numbers – all in search of better fortune. Thais have faith in and find courage from the supernatural and are truly “superstitious” or on the path of “Mutelu”.  A recent study by Mahidol University’s College of Management, titled “Marketing in the Uncertain World”, revealed that more than 52 million Thais believe in the supernatural. Of them, 58 per cent have developed superstitious beliefs as a result of the people around them. The superstitious side of Thai people is most visible during phases of uncertainty, or around the time of key decisions. The COVID-19 pandemic is one such example. Over…

dtac, Chaipattana Foundation and NECTEC Reveal Major Breakthrough on Lingzhi Cultivation via 5G on 700 MHz

Pioneering technologies to better study Lingzhi mushroom cultivation 5G network is deployed to support agriculture with IoT and machine learning The project aims to increase annual yield and farmer revenue in cold climates   May 19, 2022 – dtac, together with Chaipattana Foundation and the National Electronics and Computer Technology Center (NECTEC, under the National Science and Technology Development Agency (NSTDA), announced a major breakthrough in their quest to farm Lingzhi mushrooms in single-digit temperatures (off-season) through 5G networks on 700 MHz spectrum equipped with internet of things (IoT) and machine learning (ML) technology. This collaboration is enabling researchers to collect important data about cultivation factors and record high-resolution multispectral images for crop inspection. The partnership, continuing to focus on Lingzhi mushroom cultivation, also brings in the expertise of a new academic partner, the National Biobank. The resulting knowledge and expertise will be passed on to farmers in cold-weather areas, sustainably raising their quality of life and revenue. The medicinal mushroom Ganoderma lucidium, commonly called Lingzhi, offers a high commercial value of 2,000 baht per kilogram for dried Lingzhi and 20,000 baht per kilogram for their spores. However, it grows best in warm conditions between 7–10 degrees Celsius. In a…