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dtac never stops taking care of you, launching “Samsung Galaxy Watch eSIM”

Promotion for health-conscious customers starting from 10,490 baht and free Number Pairing service fee for 6 months July 25 2019 - Mr. Arkapong Linpisarn, Head of Branded Sales Division, Total Access Communication PLC or dtac, emphasizes the “dtac never stops taking care of you” mission with a new marketing campaign to deliver value to customers by joining hands with Mr. Voravut Phongchinphat, Director of Retail Division, Thai Samsung Electronics Co., Ltd., a world leader in innovation and technology, to launch Samsung Galaxy Watch eSIM, a smart watch that keeps you connected to the world from anywhere and allows you to make and receive calls, text, and use social media wirelessly even without smartphone. Samsung Galaxy Watch eSIM is on July 25 at all dtac service centers nationwide and dtac online store. Samsung Galaxy Watch eSIM brings a new definition of “watch” that reflects your identity, with customizable watch faces on a uniquely designed circular screen and interchangeable straps. More importantly, a built-in eSIM gives you freedom to make calls and text without smartphone, thus keeping you always connected. With a lengthy battery life, Samsung Galaxy Watch lets you enjoy online music streaming wirelessly during your favorite activities on one charge.…

dtac joins hands with SCB, The Mall Group, and Visa to support booming tourism in digital cashless era

by offering free dtac Happy Tourist SIM cards and launching SCB M Visa Prepaid Tourist Card offering up to 10% discount when shopping at The Mall Group’s department stores May 27, 2019 – Miss Penpa-Nga Suddhimondala (4th from left), Head of Loyalty, Total Access Communication PLC or dtac has joined Siam Commercial Bank (SCB), The Mall Group, and Visa to announce the launch of a new SCB M Visa Prepaid Tourist Card to allow foreign tourists to go cashless shopping safely and conveniently. Cardholders will benefit from a number of privileges and receive a free dtac Happy Tourist SIM, included in the welcome package, which allows tourists to use voice and data services on the dtac network throughout their trip in Thailand. dtac Happy Tourist SIM gives tourists a hassle-free and convenient travel. According to Mobile Travel Tracker, almost 100% of millennial tourists use their smartphone when traveling and 60% of them use their smartphone in travel planning and reservation, and searching for shopping, dining, and attraction information. Tourists can register and activate their dtac Happy Tourist SIM at dtac counter at Don Mueang Airport and enjoy a number of privileges, including 10% discount at all The Mall Group department…

dtac never stops taking care of customers, partnering with Samsung to offer up to 60% discount on Samsung Galaxy A series with free screen replacement warranty exclusively only at dtac!

May 24, 2019 – Mr. Arkapong Linpisarn, Head of Partner and Hybrid Channel Division, and Mr. Arslan Javed, Head of Postpaid Market & Product Division, Total Access Communication PLC or dtac, join hands with Mr.Voravut Phongchinphat, Director of Retail Division, Thai Samsung Electronics Co., Ltd., to launch a special promotion for customers purchasing Samsung Galaxy A series with up to 60% discount and zero upfront payment. The Samsung Galaxy A10 is available at only 1,690 baht and comes with a free screen replacement within the first 12 months of purchase. The special offer is valid for the following Samsung Galaxy A series models: Samsung Galaxy A10 is available at 1,690 baht (regular price 4,490 baht) with a free screen replacement worth 1,670 baht for new or existing customers with monthly package of 599 baht and above Samsung Galaxy A20 is available at 2,690 baht (regular price 5,890 baht) with a free screen replacement worth 1,690 baht for new or existing customers with monthly package of 699 baht and above Samsung Galaxy A30 is available at 3,790 baht (regular price 7,290 baht) with a free screen replacement worth 1,920 baht for new or existing customers with monthly package of 699 baht…

VCs said 99% of Thai startups cannot grow unless they think about global expansion from day one and know when to exit and launch new business idea if their business fails

dtac accelerate launches A-Academy driving Thai startups to Series A fund raising and becoming first Thai unicorn April 30, 2019 – Global VCs have identified top 3 areas of weaknesses that prevent Thai startups to grow: 1. Lack of business mindset and expansion strategy to larger markets 2. Fail to reach a minimum target of 10,000 users per day and 3. Lack of programmers and management skills to cope with exponential growth. That is why dtac accelerate is introducing the A Academy program in a bid to help dtac accelerate startups getting Series A funding and becoming the first Thai unicorn. An intensive bootcamp has been completed with top Asian VCs, including Miss Pahrada Sapprasert, Director of 500 Tuk Tuks, Mr. Jeffrey Paine, Fund Manager of Golden Gate Ventures, Mr. In Young Chung, Global Investment of Line Ventures, Mr. Koichi Saito, Founder and Fund Manager of KK Fund, Mr. Albert Shyy, Principle of Burda Principle Investment, and Mr. Justin Nguyen, Principle of Monk’s Hill Venture, who provide one-on-one mentoring and advice for startups in preparation for the Series A funding round. Ms. Anattaphisa Jantathai Program Director of A Academy under the dtac accelerate program, said that this year the competition…

dtac joins hands with Central giving Happy Tourist SIM customers 10% discount and 100-baht cash card for shopping in Thailand throughout 2019

April 24, 2019 – Total Access Communication PLC or dtac, the provider of Happy Tourist SIM, joins hands with Central Group to launch a special campaign to thank customers using the service. dtac is the first mobile operator to partner with the top department store to promote tourism shopping by giving out Central E-Tourist Card that offers 10% discount and 100-baht E-Cash Coupon for shopping at every Central store and ZEN and Central branches of Supersports, B2S, and Mark & Spencer.  Happy Tourist SIM customers can present E-Tourist Card and E-Coupon with a valid passport to get the privilege at participating stores throughout 2019. According to the Ministry of Tourism and Sports, the number of tourists visiting Thailand in 2018 was over 38 million, an increase of 3 million or 8% growth over the previous year. Chinese tourists are still number one in Thailand, accounting for 28% of all inbound tourists to Thailand and contributing over 500 billion baht of the country’s total tourism revenue of 2 trillion baht. The average daily spending of Chinese tourists is 5,500 baht. Based on a MasterCard survey in 2018, Bangkok is one of the most popular cities and shopping destinations. Bangkok is ranked…

dtac kicks off device health check campaign, encouraging customers to tap the untapped network potential on 2300 MHz spectrum band

Those participants will receive 1 GB free data or discount coupon for dtac reward They will get a lucky draw to get free 3,000 smartphones Mar 27, 2019 – dtac promises never stop caring customers, launching a “Get device checked up and get lucky at dtac shop” campaign. The program is aimed at accelerate customers to migrate to 2300 MHz spectrum, allowing customers to get better experience. Those participant will get double chances to win the prizes with a total value of more than 12 million baht between Mar 25 and April 30 at dtac service center nationwide. Tipayarat Kaewsringam, Chief Sales Officer at Total Access Communications Plc or dtac, said: “After we’ve settled down the spectrum issue with a combined 110 MHz bandwidth in total, ranging from 900 MHz,1800 MHz, 2100 MHz and 2300 MHz frequency bands, it enables us to provide a higher internet speed via third and fourth generation of mobile services (3G and 4G), particularly 60 MHz bandwidth on 2300 MHz spectrum, the widest band available in the market today. With such technical improvement, there are a number of existing dtac customers never experience the cutting-edge 4G -LTE TDD technology under the commercial name called dtac…

dtac and Garena launch ‘Free Fire Thailand Championship 2019 Presented by dtac” to accelerate Thailand’s mobile e-sports growth

March 18, 2019 – dtac and Garena (Thailand) a leading online game and social platform, through which, users can access popular and engaging mobile and PC online games, officially launch “Free Fire Thailand Championship 2019 Presented by dtac” to address the popularity of ‘Garena Free Fire’ and to drive Thai gamers and e-sports to international stage. In addition, there are special offers for prepaid and postpaid dtac customers. By subscribing specific add-on internet packages, customers will receive free special game items. Moreover, by purchasing game items via ‘Pay via dtac’ in particular time period, customers will receive several special game items. Presently, the number of mobile gamers has been dramatically growing. According to Newzoo.com, throughout the year of 2018, the global gaming industry also grew considerably over 50% when compared to one of 2017. The main reason for the huge growth is the rising number of mobile gamers. Playing games via mobile phones is easily accessible anywhere anytime and not restricted to sex or age. Ms. Sukannee Lertsukwibul, Head of the Prepaid Market & Product Division at Total Access Communication PLC. or dtac, said, “dtac sees the strong trend of mobile gaming market, especially among dtac customers. Currently, more than…

What does it take to be a customer hero at dtac?

What do you think of when it comes to hero? Superman, Spirderman or Batman. Customer First Hero is the honored award organized internally in order to recognize those employees who are customer centric and care of them. In 2018, the judges has decided and awarded 8 teams of people with a variety of stories that reflect their customer centricity. Customer is Always the First Concern In six-month period of making dtac call application, we worked in red way technique. After the success in making dtac call application, Mr. Nuttha and team which received the Super Team award learned that creating new things was hard but to maintain and improve was even harder. At the beginning, customer hardly knew how to use this application and there were many issues about setting up the app for new user. Mr. Nuttha is a developer who is irrelevant to deal with customers directly. With his intention to help, he offered adding the new function in the app for developer to get direct feedback from customer. Therefore, it facilitates customers because developer will be able to cooperate with call center staff to solve the problem faster. This action satisfied many customers who use the app.…

dtac accelerate batch 7 forms up A Academy program to help Thai Series A round startups become unicorns

dtac accelerate points out that 90% of Thai startups get caught in Series A round of funding. The A Academy program is launched to help Thai startups get closer to the VCs. Improving quality of life for Thai people by connecting technologies from startups to create the 5G ecosystem. February 20, 2019 – dtac accelerate introduces the batch 7 with a new program, A Academy, for startups that receive Series A round of funding by venture capital and corporate venture capital firms between 1 - 15 million USD or 33 – 495 million THB. The program helps create opportunities for Thai startups, that are struck with Series A bottleneck, to grow by getting closer to the funding sources in Asia and worldwide. Ms. Alexandra Reich, Chief Executive Officer, Total Access Communication PLC. or dtac, said “dtac’s greater ambition is to go beyond connectivity and build strong industry ecosystems that can support 5G sustainably. dtac accelerate is key to this mission, as startups constitute critical building blocks to the industry verticals we are invested in, such as smart farming and smart vehicles. dtac accelerate also supports our internal transformation very directly, providing mentorship for our employees to embrace more agile ways…

dtac promises not to stop taking good care of customers by launching a campaign ‘Ying Yoo Ying Rak Kan ‘with the smartphone discount up to 3,000 baht

January 25, 2019 - Total Access Communication PLC. or dtac has launched a campaign ‘Ying Yoo  Ying Rak Kan ‘ (the longer you stay, the more we love you) for current customers who want a new smartphone with a special package. The campaign is applied to both prepaid and postpaid customers who have been with dtac for at least 18 months. Eligible customers can convert their Age of Used (AOU) with dtac into discount up to 3,000 baht when purchasing a smartphone valued at least 5,000 baht and 3,000 baht for postpaid and prepaid customers, respectively. Customers can exercise their rights at dtac center nationwide and dtac online store. To check the discount privilege, please call *234#. The campaign starts from January 25 to February 28, 2019.  For more details and conditions, please call dtac center at 1678 or visit www.dtac.co.th. Hot smartphones that allows customers to convert their AOU with dtac into handset purchase discount. Samsung Galaxy J6+ only 1,990 baht from 5,990 baht retail price with monthly package starting at 699 baht without any advance payment. Vivo V9 only 1,990 baht from 7,999 baht retail price with monthly package starting at 899 baht and 3,000 baht advance payment. Samsung Galaxy A7 only…