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dtac Points Customers to dtac App as Service Centers in Shopping Malls Temporarily Close in the 29 Maximum & Strict Controlled Provinces

2 August 2021 –dtac extends the temporary closure of dtac service centers in shopping malls in the 29 provinces located in the government-designated COVID-19 Maximum Strict and Controlled Provinces. Effective from 3 August until otherwise stated. The number of designated zones have now expanded from 13 to 29 provinces: Bangkok, Kanchanaburi, Chon Buri, Chachoengsao, Tak, Nakhon Pathom, Nakhon Nayok, Nakhon Ratchasima, Narathiwat, Nonthaburi, Pathum Thani, Prachuap Khiri Khan, Prachin Buri, Pattani, Phra Nakhon Si Ayutthaya, Petchaburi, Petchabun, Yala, Rayong, Ratchaburi, Lopburi, Songkhla, Sing Buri, Samut Prakan, Samut Songkhram, Saraburi, Suphan Buri, and Ang Thong. dtac service centers outside of department stores are still operating as per normal. In department stores, dtac customers can still use automatic service kiosks in front of the closed service centers. Shop closures can be checked at https://www.dtac.co.th/help/store-locations.html dtac customers can enjoy services via a range of online channels: The dtac mobile app: Customers can keep tabs on service fees, payments, change packages, or chose new on-top packages 24/7. The dtac app has a best available price guarantee and special privileges from dtac reward and dtac coins. Android users can download the dtac app from the Google Play Store. iOS users can download the dtac app…

COVID-19 Cases Seeking Hospital Admission or Advice on Home Isolation Advised to Call the NHSO Hotline Only On #1330

dtac OneCall Supports The Emergency Hotline as Hundreds More Call Agents Can Receive Calls from Anywhere, at Any Time   30 July 2021 – At present, many emergency hotlines cannot be reached by the public due to an overwhelming number of calls about COVID-19. Hence, dtac has provided the National Health Security Office (NHSO) Hotline with a dtac OneCall Mobile PBX that expands the available lines for the #1330 hotline and efficiently speeds up connection times. The #1330 hotline is now recommended for anyone who recently tested COVID-19 positive, requires hospital admission or seeks advice on home isolation. The dtac OneCall solution allows 200 mobile phone numbers to receive the public’s calls to the emergency number’s landline, instantly upgrading the call center’s efficiency. These mobile phones are assigned to health officials in the Bangkok area to support so that, together, they can assist the public 24/7 from anywhere, starting 30 July 2021. Most of these calls are from persons seeking hospital admission and ambulance services for COVID-19 cases. The new #1330 National Health Security Office Hotline by dtac OneCall provides numerous benefits: dtac OneCall serves as mobile PBX by expanding the available lines to mobile phones, enabling more personnel to…

dtac Points Customers to dtac App as Service Centers in Shopping Malls Temporarily Close in 13 Provinces Under Strict COVID-19 Lockdown

20 July 2021 –dtac is temporarily closing its service centers located within shopping malls in the 13 provinces under strict COVID-19 lockdown from 20 July – 2 August. dtac service centers outside of shopping malls remain open. In department stores, dtac customers can still use automatic service kiosks in front of the closed service centers. Shop closures can be checked at https://www.dtac.co.th/help/store-locations.html Ms. Tippayarat Kaewsringam, Chief Sales Officer, Total Access Communication PLC or dtac, said, “We would like to assure our customers that dtac is committed to ensure they receive uninterrupted services and keep them safe. dtac is cooperating with the government to operate in strict conformity with applicable measures and protect our customers from the spread of COVID-19. We are also making it easier than ever for customers to get all dtac services via digital channels, such as dtac app, dtac.co.th, our 1678 call center and self-service kiosks at our service center.” dtac customers can enjoy services via a range of online channels: The dtac mobile app: Customers can keep tabs on service fees, payments, change packages, or chose new on-top packages 24/7. The dtac app has a best available price guarantee and special privileges from dtac reward and…

dtac, LINE BK, and KBTG Launch ‘Jai Dee Credit Line’

dtac Offers Customers Simple, Quick, and Convenient Access to Personal Loans via Mobile Devices from Anywhere 13 July 2021 – dtac together with LINE BK and KBTG unveils a new financial campaign called "Jai Dee Mee Wong Ngern Hai Yeum" (Jai Dee Credit Line). This is the first time a telecom operator, social banking platform, and technology developer collaborate and jointly create digital personal loan campaign for dtac customers. The new service strengths line in its convenience, speed, usability, and reliability – all within the dtac application and LINE application. This digital lending campaign will first be available to a select group of dtac customers before a full-scale launch to the market. This campaign is designed not only for those requiring liquidity assistance but also those affected by the economic impact of COVID-19. The service adheres to dtac’s core strategy of continuously developing new solutions for its customers’ unmet needs. That ambition is also shared by LINE BK, who wishes to fulfill Thai people’s financial needs and uplift financial literacy through streamlined experience. Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication PLC or dtac, said, "dtac determines to be the customer-centric challenger, creating meaningful services with the best…

dtac Service Centers Adjust Operating Hours Under New Measures. Residential Areas to Receive High-Speed Internet Network Boosts

12 July 2021 – dtac announced new COVID-19 measures for all dtac service centers located inside department stores, shopping centers, and community malls. The government’s new measures, including a curfew, will be imposed in Bangkok and its five adjacent provinces will last for at least 14 days starting on Monday or until the situation eases. The measures allow shopping centers to open but mandates earlier closing times. dtac service centers will adjust their closing times accordingly. The tougher measures is to come into effect for the six provinces on high alert: Bangkok, Nakhon Pathom, Nonthaburi, Pathum Thani, Samut Prakan, and Samut Sakhon. For the closing times of each shop, it is recommended to find dtac service center opening hours at https://www.dtac.co.th/en/help/store-locations.html Furthermore, to serve the rising usage during the heightened work-from-home period, dtac is boosting high-speed internet with our 700 MHz network and Massive MIMO technology. dtac expects that, due to the inter-provincial travel restrictions and the government’s plea that all those who can work from home do so, internet usage in residential areas will increase significantly. To ensure a superlative work-from-home experience, dtac will monitor customers’ network experience 24/7 nationwide, adjust network parameters accordingly, and increase capacity at the…

dtac “Happy Work & Learn” Package Keeps Everyone Connected

30 June 2021 –dtac is supporting the Ministry of Commerce’s 12th round of “Panich Lod Raka! Chuay Prachachon” (“Commerce Discount! Aid the People”), a scheme to alleviate the economic impact of COVID-19. dtac is offering special discounts on internet packages to ensure high speed internet for all when it is most needed. dtac’s "Happy Work & Learn" package features unlimited usage of Microsoft 365, Zoom, WebEx, Shopee apps and 1 GB of data at maximum speed. The Lenovo Tab M8 tablet is also available with a special discount, unlimited data and no speed limits, thereby ensuring uninterrupted work or study. Offers are valid from 30 June through 31 July 2021. Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication PLC or dtac said, "As COVID-19 directly impacts household incomes, many are finding it difficult to make ends meet. Staying connected is essential in times of self-isolation and remote working or learning. This is why dtac is making it more affordable than ever to stay productive online." dtac makes connectivity more affordable through three special discounts and privileges: The Happy Work & Learn Package features unlimited data at 10mbps when usaing Microsoft 365, Zoom, WebEx, Shopee apps and 1GB of…

dtac and ABB partner on connected robotics

June 23, 2021 - dtac TriNet and ABB Automation (Thailand) today signed a memorandum of understanding to jointly develop robotics and machine automation solutions enabled by dtac connectivity. Beginning with a proof-of-concept using 5G connectivity, the strategic partnership is set to advance the country’s manufacturing capabilities into the fourth industrial revolution, known as Industry 4.0. The first two solutions will be built on dtac’s mobile broadband and 5G private network, which delivers superlative security and reliability. ABB Robotics will provide safe, efficient support for humans working in manufacturing. And ABB Remote Insights will allow real-time monitoring of supply chains to foster resilient supply chains with precise and secure systems. The partnership will create new opportunities for the production sector thanks to the increased productivity of smart factories using digital technology. As seen in Singapore and Taiwan, digitalization in manufacturing can reduce risks, improve quality, and shorten time to market. Rajiv Bawa, Chief Business Officer at Total Access Communication Plc or dtac, said: “Thailand is facing a major challenge with a profound transformation of its infrastructure, which requires connectivity and digital solutions. Hence, our partnership with ABB on connected robotics and automation is a powerful use case of the dtac 5G…

dtac’s GAMING NATION Levels Up Mobile In-Game Purchases with Freebies Every Friday

18 June 2021 – dtac just launched GAMING NATION, a platform for mobile, in-game purchases that is easier, more flexible and more rewarding than ever. With the world’s most successful mobile games on board, it allows gamers to kit out their characters and level up from one platform integrated into their dtac account. Plus, every Friday, GAMING NATION rolls out exclusive freebies and discounts, starting this Friday 18th June. Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication PLC or dtac, said, “dtac always goes all in to help our customers stay on top of what they want and fulfill their most essential needs. Gaming has become an integral part of their mobile experience, but in-game purchases are out of reach for many customers, either because they don’t trust the platform or can’t use its payment methods. GAMING NATION brings all the most popular games into one safe, easy-to-use platform that rewards customers with lots of exclusives and freebies. dtac has really leveled up mobile gaming for everyone.” For the launch of GAMING NATION, dtac has teamed up with the world’s biggest names in gaming to launch the platform with 30 major titles including PUBG, Mobile Legends and Ragnarok…

dtac Business Partners with Cartrack to Bring Affordable, World Class Fleet Management Solutions to Thai SMEs

15 June 2021 – dtac Business join forces with Cartrack Technology (Thailand), the leading fleet vehicle management solution provider, to enable its fleet management platform with domestic and global IoT SIM solutions. dtac will also bring the Cartrack solutions to their SME customers across Thailand at an attractive price starting with only 199 Baht per month per vehicle. The Fleet Management solution powered by dtac’s full suite of IoT connectivity solutions have advanced features, such as fuel usage monitoring, intelligent transport planning solutions, and driver behavior monitoring, through which business owners can easily monitor via both mobile app and web portal. Using Cartrack’s advanced AI technology, Fleets can be optimized to reduce fuel consumption, creating driving zones to help increase work efficiencies and reduce operational costs. The dtac business customers can enjoy this service in a single invoice along with other mobility services and receive 24x7 support from dtac business hotline. Mr. Rajiv Bawa, Chief Business Officer of dtac said, “Cartrack’s fleet management solution powered by dtac will give SMEs visibility into where their mobile workers are, how they are driving and the condition of their vehicles. Utilizing these insights, the SMEs will have the information they need to help…

dtac business Teams up with HP to Offer Survival Solutions for SMEs and Startups to Get Through COVID-19 Crisis

Lease Plans with Internet Packages – Opportunity to Own Complete IT Systems at Accessible Prices 10 June 2021 – dtac business is teams up with HP Inc. (Thailand) to assist SMEs and startups in off-loading their investment in acquiring new IT equipment. The synergy offers a solution to help businesses to be resilient and sustainable in times of crises, all the while armed with the latest digital technology to handle changes – such as work from home - that the COVID-19 pandemic ushered us. The new lease programs for businesses starts from only 626 Baht per month with a range of HP desktop or notebook PCs bundled with Microsoft Office productivity apps, printers, and unlimited data 10-Mbps internet package from dtac and on-site services. IT Equipment Investment Adjusting for Work From Home Scheme Amidst the COVID-19 pandemic, technology has proven itself as the way to increase business competitiveness and growth. SMEs need to invest in IT equipment to optimize work from home practice, while at the same seek to reduce costs. Working from home has changed the way work is performed and businesses are run. Digital productivity tools, communication devices, and IT equipment all do their part to help SMEs…