Product & Services

5 April 2021 – Total Access Communication PLC or dtac, is partnering with Hi-Shield Gadget Company Limited, the manufacturer and distributor of premium mobile device screen protectors and protection films. Hi-Shield screen protectors will come with a complimentary dtac prepaid SIM that offers free data, unlimited data top-ups and much more. The free dtac prepaid SIM included 1 GB of free internet per month for a total of 12 GB over 12 months. Moreover, a special unlimited 4mbps data package is available exclusively for this SIM at only 200 Baht a month. The free SIM is included inside the box only selected item of new Hi-Shield products and activation is as simple as scanning the QR code on the SIM envelope and following the instructions on the screen. This campaign begins today until 31 December 2021 at any Hi-Shield retailer nationwide. Consumer Behavior Under the Scope: Screen Protection Films dtac continuously studies consumer behavior to develop sales plans and channels that best answer the needs of customers. Current customers require high-quality screen protectors to safeguard their mobile devices and gadgets, especially those at higher prices. Hi-Shield sales of screen protectors in 2020 grew by 45 percent compared to 2019 due…

Rollover Data to Next Billing Cycle Automatically, Upgrade Starting this April 17 March 2021 – Communications in the form of mobile phone calls and the internet are monthly costs for every SME in this day of digital transformation. dtac can help with lowering costs for today’s entrepreneurs with WorryFree SIM – the first package in Thailand that lets SMEs rollover data each month to the next billing cycle. Moreover, dtac is launching inaugural perks for those buying the WorryFree SIM via E-store: 10 GB of data and 1 month of dtac OneCall service for free. For more information, visit https://estore.dtac.co.th/ Mr. Rajiv Bawa, Chief Business Officer at Total Access Communication PCL or dtac, said, “dtac Business understands that business owners need to deal with ongoing aggressive competition and pressure to manage costs to stay competitive. They also need to create new products and services to stay ahead in the dynamic market and managing costs is one of the most challenging factors yet crucial to competitiveness. From dtac’s findings, as much as 50 percent of business customers have unused data balance in their chosen packages each month. dtac will help quell this issue by upgrading business users to rollover data into…

This third-generation cosmetics family business has opted for dtac business E-Care solutions to shorten transaction times and focus on its future innovation.   3 March 2021 – Supaporn Herbs, a leading manufacturer and distributor of Thai herbal skincare for over five decades, is embracing digital technology to maintain a competitive edge in a fast-moving market. The company just signed up for dtac business E-Care, the online corporate mobile device management solution which can manage hundreds of employee accounts painlessly. The self-service features contribute to more efficient business operations at a time when cost and time management are more critical than ever. Enhancing its mobile connectivity also contributes to the company’s goal of expanding into the global market as a recognized name for quality Thai herbal products. Supaporn Herb originated from a small salon in Bangkok's Talad Phlu district 53 years ago. From curcumin facial scrubs sold in plastic bags, the family business has grown into a global exporter with a foothold in the Middle East, China, and the ASEAN. Its “small-town strategy” rests on product quality and affordable prices, making the products popular in rural markets. Mr. Akkares Suktalodcheep, the third-generation heir and chief executive of Supaporn Group, now operates…

The dtac app is launching in Burmese to ensure social distancing Network enhancements for migrant communities and a more affordable daily essential internet top-up support their growing need for connectivity. Jaidee Pharmacy Vouchers, now available for Myanmar and Cambodia dtac SIM users, improves access to licensed healthcare professionals   25 February 2021 – dtac is launching new services to bridge digital gaps among Thailand’s large migrant population. The campaign, dubbed “Love Grows with Time,” is in celebration of the 10thanniversary of dtac services specifically tailored to customers from Myanmar and Cambodia. As Thailand’s first operator to focus on this segment, dtac is announcing three new initiatives to continue its decade-long commitment to lifting migrants’ digital inclusion. More accessible digital services, with the dtac app now available in Burmese, and Cambodian launching in 2021. Network site additions near migrant communities and workplaces, leveraging dynamic 4G/5G spectrum sharing on 700 MHz and 5G-ready Massive MIMO technology. Broadening the reach of dtac services that can reduce migrant’s cost of living and improve their healthcare access.   Mr. How Lih Ren, Chief Marketing Officer at Total Access Communication PLC or dtac, said, “dtac is the first mobile network operator in Thailand to recognize the…

Celebrate the Chinese New Year with new food and drink deals from dtac Reward’s “Tam Jai Pak Every Friday” 9 February 2021 – dtac Reward celebrates the anniversary of "Tam Jai Pak Every Friday” (Eat What You Want Every Friday) by giving away in-app Chinese New Year envelopes worth 10 million dtac Coins. All dtac subscribers will receive the red envelopes in the dtac app from 5-28 February. The Coins can be redeemed for discounts on GrabFood, free internet, and yummy deals every Friday from Dunkin' Donuts, After You, McDonald's, Family Mart, and more. The deals will start on 12 February for all dtac subscribers to take advantage of all month long. Mr. How Lih Ren, Chief Marketing Officer at Total Access Communication PLC or dtac, said, “Our customers are loving the dtac Reward Coins. Their use of these great deals and privileges grew by an average 300 percent per month since the launch in November. Thanks to the dtac Coins, both postpaid and prepaid users can now enjoy our 30,000 partner outlets nationwide in the easiest and most fun way possible.” In 2020, the dtac app grew by 1.3 million app users and is now used by around 60,000…

To support contact-free services and social distancing, dtac’s Chinese customers can now buy top-ups, apply for promotions, and check their usage balance with the dtac WeChat Mini Program. dtac also launched a new prepaid SIM for Chinese in Thailand with unlimited data and calls to China for free.   January 28, 2021 – dtac is now the first mobile network operator in Thailand to offer prepaid top-ups via the WeChat Mini Program. Developed in response to COVID-19, the service will allow Chinese residents and long-stay visitors to use dtac services safely and contact-free. dtac also launched a new prepaid SIM exclusively for Chinese nationals residing in Thailand featuring unlimited data and free calls home to China. These initiatives reiterate dtac’s connectivity leadership position for Asian expatriates. Mrs. Sukannee Lertsukwibul, Head of Prepaid Market at Total Access Communication PCL or dtac, said, “Despite the COVID-19 situation preventing most Chinese tourists to visit Thailand as usual, dtac has not stopped improving our services. There are still many long-stay visitors and residents in Thailand and, due to the epidemic, we want to help them make safe transactions directly from their mobile device. With the WeChat Mini Program and a new prepaid SIM exclusively…

13 January 2021 - In response to the new wave of COVID-19 infections which began in mid-December, dtac has been continually innovating on how it supports customers’ ability to stay safe yet productive.  Work-from-home and social distancing have made mobile connectivity a critical service. dtac has responded with network upgrades, more affordable data plans and new cloud services. A New Network for the New Normal How Lih Ren, Chief Marketing Officer at Total Access Communication Plc or dtac, said: dtac, saw data usage grow even faster in rural and residential areas compared to the Bangkok Metropolitan Area and major cities. dtac customers consume more internet usage, 5% from April 2020, particularly in the eight months ago dtac customer usage Online Shopping increase 135%, Game 61%, Chat app. 7% and Streaming 4% respectively.The new usage patterns led to dtac adding sites in new high-traffic areas and the deployment of Massive MIMO technology, which can triple capacity. Moreover, dtac has begun offering services on 700 MHz, which is critical for indoor and outdoor coverage, making it perfectly suited to the rising use of data in homes and in the provinces. Emphasis in the network rollout was made in areas where social distancing,…

15 December 2020 – Thailand’s small and medium enterprises have had to leapfrog into advanced connectivity solutions due to the unprecedented challenges of 2020. Without the IT teams or budgets of large enterprises, they must keep their employees and customers safely connected, collaborate in the cloud and maintain uninterrupted digital lines of communication. One such company is Tanakul Workgroup, specializing in custom signage and exhibition space design. Their work requires holding to tight deadlines and working across multiple locations. With the additional pressure of social distancing, they turned to the WorryFree solutions from dtac business to digitalize their operations. Sermsak Sripongtanakul, Managing Director of Tanakul Workgroup, said, “Tanakul Workgroup is an SME with expertise in product displays, event and exhibition design, interior architeand commercial signs. For the past two decades, we’ve continually raised our standards and have worked with many organizations both in Thailand and overseas. Due to short deadlines, a large part of our work is carried out at night. For some projects we even have to build a temporary office at the site. So there is a constant need for round-the-clock mobile connectivity between our team members, in order to share large files or conduct video conferences.” Founded…

With this ‘Jaidee Recommends Transferring Money to Cambodia’, sending money home just got a whole lot more convenient, secure and faster for dtac’s Cambodian customers 10 December 2020 – ‘Jaidee Recommends Money Transfer Service to Cambodia’ service allowing international money transfers from Thailand to Cambodia. In partnership with e-money platform T2P, it provides a convenient, fast, and secure alternative to the informal channels which migrants often rely on. Instead, payees can get their money at Wing counters which have over 5,000 locations in Cambodia. Sukannee Lertsukwibul, SVP Head of Prepaid Market & Product Division at Total Access Communication Public Company Limited or dtac, said, “dtac is aware that our customers have to deal with a difficult economic situation right now. Therefore, we’ve adjusted our Jaidee offerings to bring them very practical benefits. ‘Jaidee Recommends Money Transfer Service to Cambodia’ service is offered at very reasonable prices and is far more reliable than informal channels.” Mobile phone retail shops all over Thailand can become partners, offering their Cambodian customers the option to top up and transfer money home. dtac is also reaching out to employers of Cambodian migrants who would like to introduce the service to their employees. They can contact…