Product & Services

24 September 2020 – dtac Business shared how Thai businesses are facing unprecedented opportunities and challenges to adapt to the current economic climate, embrace digital solutions and remain competitive. Through focus groups and data analysis, dtac Business has identified that Thai businesses need support in three key areas, and has developed the corresponding solutions: Mobility solutions: WorryFree SIM – Simple packages with zero hidden fees for unlimited connectivity. IoT Solutions: Future-ready solutions to cut costs, decrease delivery times and remain competitive in an increasingly digital market. Smart Connect: A turnkey cloud solution to enable remote work, boost collaboration and heighten security. Leapfrogging into the Digital Future In addition to the usual competitive pressures, which are particularly challenging for SMEs, the year 2020 has brought new challenges for Thailand’s entrepreneurs. Businesses now need to digitalize their sales channels and operations, enable their remote workforce to collaborate securely and control costs. Mr. Rajiv Bawa, Chief Business Officer, Total Access Communication PCL or dtac, said, “Business is always tough. But 2020 is particularly disruptive. Making the need for simple, worry-free solutions all the more pressing in Thai companies, particularly SMEs. They need data and call packages that are affordable and without extra charges.…

September 21, 2020 - dtac will support cellular service for Family Setup, which allows kids and older family members of the household who do not have iPhone to enjoy Apple Watch. For complete pricing and availability details, please visit www.dtac.co.th. Apple introduces Family Setup in watchOS 7 1, bringing the communication, health, fitness, and safety features of Apple Watch to kids and older family members of the household who do not have iPhone. For the first time, Apple Watch can be set up through a parent’s iPhone, so kids can enjoy its fun and useful tools while parents have peace of mind knowing they can reach their child and identify their location, and that all personal data stays securely encrypted. Kids and older family members using Family Setup will have their own phone number through a separate cellular plan. Family Setup will be available with watchOS 7 and iOS 14, and requires cellular models of Apple Watch Series 4 or later or Apple Watch SE, paired with iPhone 6s or later. To fully experience all the benefits of Family Setup, dtac customers can subscribe to the dtac Family Watch package. Packages start from 150 baht per month and comes with…

Going well beyond a SIM with basic mobile connectivity, dtac is now offering greater accessibility and assistance in the daily lives of prepaid users dtac prepaid’s “3 Dee” benefits: great signal, great prices and great “jai-d” (kind-hearted) service Introducing 11 Jai-D services exclusively on dtac, from borrowing internet data to discounted pharmacy vouchers. New cross-sector partners expand accessibility with innovative distribution model 17 September 2020 – dtac has launched a new prepaid branding strategy for the new normal: on top of smooth mobile connectivity, dtac has launched services than benefit users in their daily lives. To underscore this 360-degree approach to service, a nationwide campaign will present the three benefits (“3 Dee”) of the “Happy Net SIM” and “Happy Call SIM” packages: great signal, great prices and great “Jai-D” services. These services are specifically tailors for prepaid users, bringing the kind of tangible perks and savings that matter most to them. Moreover, new alliances with Coke, PT fuel stations and Kasikornbank is expanding the distribution and convenience of joining dtac by offering free “Term Suk SIM” nationwide. dtac Prepaid – Always There to help Thai people in any economic condition Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication…

September 16, 2020 - Family Setup Starting September 17, 2020, dtac will be able to offer cellular service for Family Setup, which allows kids and older family members of the household who do not have iPhone to enjoy Apple Watch. Apple Watch Series 6 and Apple Watch SE dtac will offer the latest products from Apple, including Apple Watch Series 6, delivering breakthrough wellness and fitness capabilities, and Apple Watch SE, the ultimate combination of design, function, and value. Customers will soon be able to order Apple Watch Series 6 and Apple Watch SE. iPad Air & iPad 8th generation dtac will offer the latest products from Apple, including the iPad Air, featuring a stunning 10.9-inch Liquid Retina display and the powerful A14 Bionic chip for a massive boost in performance, and new eighth-generation iPad. Customers will soon be able to order the new eight-generation iPad and iPad Air.

26 August 2020 – dtac today revealed impressive sales growth thanks to the relaunch one month ago of its popular “personalized lucky number” campaign. dtac has been working with popular Thai numerologist Tossaporn Sritula, widely known as Ajarn Chang, since 2005 to predict its customers’ fortunes via their telephone numbers. And the practice is no less popular in 2020. A recent dtac survey found that 74 percent of Thais attribute lucky numbers to their fortunes in love, finance, friendship and more. Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication PLC or dtac, said: “This year we have offered our most personalized lucky numbers service yet. Our number health check platform provides an all-inclusive computation assessment that covers all aspects of Ajarn Chang’s numerology theory. Our continued partnership with Ajarn Chang has also been strengthened by a comprehensive media plan that offers content tailored for television and new media channels, including a Facebook Live-streamed fortune telling event.” Further success was driven by dtac’s recent partnerships with CSC and IT CITY, two of the largest smartphone and IT retailing chains in Thailand. With over 300 outlets nationwide, CSC and IT CITY have dramatically expanded dtacs sales channels while increasing the…

In a difficult economic climate, Rajathanee Hospital enhanced its medical services with dtac business WorryFree solutions 21 August 2020 – Rajathanee Hospital, the largest private hospital in the province of Phra Nakhon Si Ayutthaya, is enhancing medical services with effective connectivity solutions. In the wake of the COVID-19 outbreak, patients have been negatively affected due to a difficult economic situation, prompting the hospital to seek greater efficiency. The hospital reported that the dtac business WorryFree package is proving to be an effective enabler for patients and medical staff to remained connected with one another, reduce costs and improve the quality of healthcare. Surin Prasithirun, M.D., Chief Executive Officer of Rajathanee Hospital said, “Despite easing lockdown measures, the hospital relies on communication technologies to maintain strict social distancing. And with people taking more precautions when going out, the hospital communicates with its patients through text messages and instant messaging to reduce face-to-face interactions. Patients are notified when the appointment date is close, and prescribed medicines are shipped to patients who don’t have to receive physical care at the hospital.” Rajathanee Hospital also plans to implement a mobile queue management application to reduce waiting time for medical services and prescriptions as well…

7 August 2020 – Today, dtac reward is launching special offers for August, celebrating Mother’s Day with great deals on brand name beverages. dtac customers are invited to bring moms to watch a movie in First and Deluxe Classes at SF Cinemas nationwide and indulge on discounted Swensen’s ice cream cakes. Treat yourself with the #TamJaiPakTukWanSuk (spoil yourself every Friday) campaign all through August with beverages at Au Bon Pain, D’Oro and KOI Thé at only 28 to 38 baht a drink, starting today at participating partners throughout the country. Ms. Penpa-Nga Suddhimondala, Head of Loyalty (dtac reward) at Total Access Communication PLC or dtac, said, “dtac reward brings happiness to customers with every celebration, such as Mother’s Day in August. dtac celebrates this as the month of love for moms in every home, inviting customers to take their moms out to watch movies and indulge in delicious ice cream cakes and refreshing beverages at special discounts.” These special offers are available for prepaid and postpaid customers who are currently active and registered as Platinum Blue Member, Gold Member, or Silver Member for dtac reward status. (Dial *140# for free to check your dtac reward status or log in to…

23 July 2020 – dtac today introduced a new digital platform to find lucky numbers selected for specific birthdates by numerologist Tossaphorn Sritula, widely known as Ajarn Chang. After customers key in their birthdate, the system combs through 150,000 numbers to find the ones which he believes will bring good fortune to those born on that day. The lucky number recommendations are free while numbers are available for subscription from 499 baht per month. In a new survey, dtac found that 74 percent of Thais believe in numerology, the divine or mystical relationship between a number and coinciding events. Around 88 percent of numerology believers in Thailand expressed their interests in possessing lucky numbers due to four main reasons: increasing their confidence in love, financial and work affairs (85%), solving their life problems (35%), they were encouraged to do so by a friend (12%) or by a fortune teller (8%). How Lih Ren, Chief Marketing Officer at Total Access Communications Plc or dtac, said: “dtac is the pioneer of lucky phone numbers in the Thai market. And this is our most seamless and most personal platform yet. From finding your own personal lucky number to subscribing, it’s a very smooth…

July 23, 2020 - dtac reward teams up with popular French fry establishments to spread happiness to customers again in this July with the campaign ‘Tam jai pak took wan suk.’ The campaign aims to celebrate the ‘National French Fry Day’ by offering 3,000,000 fries for free when customers order via GrabFood Delivery. This will be the first time ever in Thailand for dtac reward customers to be able to wait for their fries at home instead of waiting in line at stores. Customers can register for the code on Fridays 24th July and 31st July 2020. The code, which will be valid for 7 days after registering, can be redeemed any day of the week. Penpa-Nga Suddhimondala, Head of Loyalty (dtac reward) at Total Access Communication Public Company Limited or dtac, said, “dtac reward’s ‘Tam jai pak took wan suk’ is returning and is ready to bring happiness to customers after the lockdown measures have been relaxed. However, even though most activities outside of home are allowed, dtac still focuses on providing any privilege that customers can enjoy at home. In order to do so, dtac partners with food delivery services which have been very popular and been providing…

July 16, 2020 – The Union Prospers Insurance Public Company Limited, an insurance with strong financial and great standard with sales representatives in all regions of Thailand, chooses dtac WorryFree package together with iPhone SE to facilitate organization agility and empower digital capabilities of the organization in the new normal. Captain Rachata Pisitbannakorn, Chief Executive Officer and Managing Director at The Union Prospers Insurance Company Limited, said, “The company’s Motor insurance sales has been increasing in the actual and post-COVID-19 outbreak. In serving customers in the social distancing, our sales representatives can’t use normal sales channels. We leverage connectivity and a digital platform to sell and serve our customers, and continue our digital transformation efforts to better serve our customers in the day that their behaviors already shifted to the new normal.” The digital transformation efforts that have become the new normal for the insurance industry align with the recently announced policies from the Office of the Insurance Commission. The policies include enabling sales representatives to permanently implement digital face-to-face selling. Besides traditional face-to-face selling, insurance sales representatives of Union Prospers Insurance can now offer products online through phone calls or video calls, submit customer’s personal data and documents on…