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Press Releases

Gender, sexual orientation are top online abuse topics says dtac

Every minute, an average of 39 abusive messages are posted on social media in Thailand, says report commissioned by dtac. Due to prevalence of cyberbullying at school, dtac is partnering with Plan International Thailand to empower teachers with a diversity curriculum against cyberbullying In celebration of Stop Cyberbullying Day (19 June), dtac is campaigning against cyberbullying through the Why We Bully campaign (June 19, 2020) – A research commissioned by dtac shows that Thai netizens have a higher risk of suffering from cyberbullying due to COVID-19-related lockdowns increasing online screen time by five hours a day on average. On Thai social network sites, 39 abusive messages are posted every minute. More than half of them are related to physical appearance, sexual orientation and personal beliefs. Face-to-face bullying starts in the classroom and escalates online, where teachers lack knowledge to tackle the problem. In response, dtac announced a partnership with Plan International Thailand to enhance digital skills and diversity awareness among Thai youth. Onuma Rerkpattanapipat, Head of Communications and Sustainability at Total Access Communications PLC or dtac, said: “Online hate speech has increased dramatically in Thailand. Messages on social network sites are full of hate speech. It reflects the lack of…

dtac offers unlimited, full-speed internet and IoT solutions for health industry

June 16, 2020 – As part of its #bettertogether campaign, dtac is supporting all healthcare professionals with free and special charges for data services. Its latest offer grants all its corporate customers in the healthcare industry free unlimited-speed internet for three months. Magnus Muller, Head of B2B SME Division, Total Access Communication Plc. or dtac said “dtac’s mission is to empower businesses in Thailand to use digital channels effectively. With the #bettertogether campaign, we are focusing on our frontline heroes in the healthcare industry to ensure they have unlimited, full-speed internet connectivity solutions to do their jobs in the best possible conditions. Mobile connectivity, IoT and digital channels can help these businesses and professionals better serve patients, stay safe, and save both time and costs.” New business clients in the healthcare industry can also register for dtac’s WorryFree SIM package, starting at 599 baht/month, until July 31st, 2020, and get the same free unlimited-speed internet benefits. dtac is also launching Internet of Things (IoT) solutions specifically for the healthcare industry, such as GPS tracking used for ambulances, telemedicine, and mobile medical equipment. For more information, visit https://www.dtac.co.th/business/ , call 088-188-1678 or dial *1806 for dtac numbers.  Magnus Muller, Head of…

HUAWEI nova 7 SE 5G flagship smartphone with AI camera available for pre-order at dtac

Price starts at THB 5,990, down from the original price of THB 11,900 June 12, 2020 – Total Access Communication Public Company Limited or dtac and Huawei Consumer Business Group Thailand are offering a 5G experience on the HUAWEI nova 7 SE 5G at promotional prices. The smartphone is available for pre-order at discounted prices, starting at 5,990 baht, down from the original price of 11,900 baht. This offer also includes premium gifts with a value of 2,177 baht. The special promotion marks the launch of two 5G smartphones from the nova 7 series: HUAWEI nova 7, a smartphone with top-end specifications that will fulfill the needs of heavy gamers, and HUAWEI nova 7SE, a top-performing value smartphone with an AI-powered, quad-camera system. The flagship devices are officially launching 12th June 2020. HUAWEI nova 7 and HUAWEI nova 7SE are 5G-compatible smartphones which can use all networks in Thailand. The devices will offer a complete 5G experience and cater to every need. In addition to their great value and high-speed network capabilities, these smartphones come with a superlative camera, lag-free gaming and brilliant screens. Customers can pre-order from 12th June at 7:30 PM until 21st June 2020, or reserve through…

Telenor’s Post-Pandemic Predictions

The COVID-19 crisis has unearthed new considerations for infrastructure, employment and privacy. Telenor Research outlines three key predictions that would characterise our new world.    June 11, 2020 – On a scale like no other, the COVID-19 pandemic has accelerated global social and economic change that would otherwise have taken years to realise. Today, we witness countries all over the world taking calculated risks as they ease societal restrictions. However, there is no such thing as going back to normal, asserts Telenor Research. “The pandemic has shown that necessity is the mother of all innovation. It is clear that the pendulum is swinging towards the need for reflection and deeper changes in the way we run our cities, our companies and our communities,” says Gorm Andreas Grønnevet, Vice President at Telenor Research. As Telenor’s research arm, the team has taken a step back in order to look forward, identifying three key predictions that would shape our new, post-coronavirus reality. Prediction 1: New city infrastructure to facilitate a new way of work As the pandemic forces many typically office-bound workers to work out of their homes, we see that this has opened people’s eyes to the possibility that traditional office complexes…

dtac reward supports stay-at-home boom in digital channels

‘Tarm Jai Pak Took Wan Sook’ campaign adds news 100-baht discounts for food delivery from select restaurants every Friday this June June 10, 2020 – Compared to before the lockdown, dtac has seen over x5 growth in the use of its online deals for dtac reward users on the dtac app. To keep up with customers’ demand for ordering from the safety of their homes, the #HappyFriday (#ตามใจปากทุกวันศุกร์) campaign is declaring a “foodie state of emergency.” In June, dtac, foodpanda, and three partner restaurants—SWENSEN’S, au bon pain, and Bonchon—are offering 100-baht discounts when ordering from these restaurants via the foodpanda app. The offers are available every Friday this month, on June 5th, 12th, 19th, and 26th 2020 for both dtac prepaid and postpaid customers who are Platinum Blue members, Gold Members, and Silver Members (to check your status dial *140# for free or consult the dtac app). Penpa-Nga Suddhimondala, Head of Loyalty (dtac reward) at Total Access Communication Public Company Limited or dtac, said: “In the past two months, we have altered the campaign strategy to better match the stay-at-home trend and prevent the spread of COVID-19. With our food delivery partner, we offered special deals between April and May,…

dtac warns iPhone users over iMessage spam

June 4, 2020 – dtac is warning iPhone users over messages from unknown senders that may appear in iMessage. These may contain advertising messages for illegal services such as gambling. In response, the National Broadcasting and Telecommunications Commission (NBTC), Apple and all operators have launched an investigation and preventive measures.  The discussions between NBTC, Apple and all operators will ensure the highest cyber security standards are in place for the protection of consumers. In addition, dtac recommends iPhone users to report spam and block senders in case they receive suspect messages on iMessage as per the following methods:  1.Report spam or junk  iPhone users can report iMessage that look like spam or junk from Message app. If a user receives an iMessage from an unknown sender, a Report Junk link will appear under the message. Tap Report Junk, then tap Delete and Report Junk. iMessage will forward the sender's information and the message to Apple, as well as delete the message from your device. 2.Block a phone number or contact Reporting junk doesn't block the sender from being able to send another message. To do so, go to iMessage, open the conversation, tap the contact at the top of the conversation,…

dtac warns customers not to share OTP

June 2, 2020 – dtac warns its customers to stay vigilant against phishing scams, offering services from dtac and asking for password required for transactional banking. According to the recent news about a pharmacist who received a call from a scammer, claiming to be a mobile operator and informing her that there was a duplication in her phone number. The scammer offered to fix this problem and the victim believed, which led to sharing OTP (One-time Password) used to provide security in online transactions. The victim’s OTP was later used for e-banking, transferring money to the scammer’s account as reported in the news. Due to the recent incident and other possible scams, dtac urges customers and the public to be watchful for this kind of contact and be careful in all channels risking online scams. dtac confirms that the company has no policy in asking for an OTP sent to a customer’s device. dtac employees only contact customers through the official dtac channels: Call Center 1678, Facebook dtac, and Twitter @dtac. During the COVID-19 pandemic, dtac has urged customers to be vigilant through all forms of communication, including press releases, Facebook, LINE, and Twitter and has made sure that this…

dtac supports Samyan community during COVID-19

June 3, 2020 – dtac launches two initiatives to help ease the economic hardship for the community members – residents and street food vendors around Samyan neighborhood who are suffering from the impact of COVID-19 outbreak. Sharad Mehrotra, chief executive officer at Total Access Communication Plc or dtac, said: “In the midst of unprecedented time, dtac realizes our role in joining the nation’s efforts to recover and rebuild a resilient society during the post-COVID-19 to cope with the new normal. We’ve brought our expertise and worked around the clock to keep customers, healthcare workers and public servants connected over the past two months of the spread of the deadly virus. Located in the heart of Samyan community and as a good neighbor to the Samyan neighborhood, dtac constantly makes a social contribution to the community. During this difficult time, dtac is pleased to play a part in easing the economic hardship for those who lives nearby the community through two initiatives. The first is #savestreetfood series on dtacblog, recommending some of the area’s tastiest restaurants—the perfect way to use dtac reward discounts on delivery apps Get, Foodpanda and Skootar. Read the review here https://dtacblog.co/story-th/hokkee-phochana/ To sustain measure to relieve those…

dtac supports healthcare workers and volunteers with free internet, shows unity in the “new normal”

May 27, 2020 – To accelerate Thailand’s recovery processes, dtac is supporting doctors, nurses, other healthcare workers and Village Health Volunteers (VHVs) all over the country by offering them unlimited internet for three months. It is part of a wider #bettertogether campaign to boost morale and encourage unity in the “new normal.” All healthcare workers using dtac monthly postpaid plans can register for this special privilege via the dtac application from May 20th – June 10th, 2020. Already, 8,000 healthcare workers have registered. The dtac app is available at  http://dtac.co.th/s/vqIMV Sharad Mehrotra, Chief Executive Officer Total Access Communication Public Company Limited or dtac said, “As a sign Thailand is ready to begin a new chapter after the COVID-19 crisis along with the public, dtac has also changed the network name seen on the top left of mobile screens from ‘Stay Safe’ to ‘Better Together.’ It signals that by being optimistic and united, caring for each other and sharing kindness, we can get through these tough times.” dtac is also encouraging the public to participate by sharing video clips which were posted on all dtac social media channels on 20 May 2020 (Facebook, LINE, YouTube, Instagram and Twitter). The video clips…

dtac Teams up with Seekster, Offering Corporate Customers and SMEs a THB1,100 Disinfection Service for Free

May 22, 2020 – Thanat Manunyapatr, Head of Sales & Channel Performance at Total Access Communication Public Company Limited or dtac (left), together with Sahib Anandsongvit, CEO and co-founder of Seekster(right), a cleaning and maintenance service platform launch a package to lessen worries while companies are working from home. This package will ease the burden from cleaning and disinfecting in offices for businesses scheduled to return to the office after more than two months of working remotely. To offer a service that aligns with the current situation of COVID-19, corporate customers registering at least three numbers with dtac are eligible for the disinfection service at a value of 1,100 baht. This package is applied when customers registering for new numbers or additional numbers with dtac WorryFree SIM cards that come with promotional packages starting at 449 baht/month from 22nd May – 30th June, 2020. dtac corporate customers will receive 1,100 baht voucher and be able to choose the services from the following options from Seekster: 2 times of 2-hour general cleaning service or 2 times of 18,000-BTU A/C cleaning service for a total value of 1,098 baht with 2 baht remaining. Double package of 2 times of 2-hour cleaning service…