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Press Releases

dtac Wins 4 HR Excellence Awards 2022 Thailand

26 October 2022 – dtac clinches four HR Excellence Awards 2022 Thailand, as organized by the Human Resources Online from Singapore. The four awards are in the categories of excellence in diversity, use of HR technology, business transformation, and employer branding: 1. Silver Award for Excellence in Diversity, Equity, and Inclusion – dtac’s HR policy is committed to inclusivity, equity, and diversity. These are reflected in employee benefits including 6-month maternity leave with full pay and leave allowances for LGBTQ wishing to get married or undergo a gender reassignment procedure. 2. Silver Award for Excellence in the Use of HR Tech – dtac strives to unburden employees from some repetitive and time-consuming tasks by using automation technology to improve efficiency. For example, the initial employment application screening used to take three days but now takes a mere three seconds – image the time freed up for responsible staff. 3. Silver Award for Excellence in Business Transformation – dtac not only recommends customers to engage in digital transformation in the face of global and domestic market disruptions, but we have also transformed our human resources processes. So, when we say we strive to “Go Beyond Mobile Connectivity” we mean for everyone…

Telenor Asia Expands Presence in Singapore to Capture Regional Opportunities

October 25, 2022 – Telenor Group, a leading global telecommunications company serving 175 million customers in the Nordics and Asia, announced the formation of Telenor Asia, a more independent regional entity with headquarters in Singapore. Telenor Asia will take on full oversight and responsibility for the company’s operations in Thailand, Bangladesh, Malaysia and Pakistan. “The strengthened team at our Singapore headquarters will add value to our operations and safeguard our interests in the region. This will also help us ensure value creation of our assets, and we will explore structural partnerships or, in the future, a potential IPO,” said Jørgen Rostrup, Head of Telenor Asia. “The foundation for our continued growth in Asia is how our services help improve people’s lives and empower societies. In a recent survey we conducted of 8,000 people in South and Southeast Asia, a resounding 93% said that mobile connectivity improved their quality of life,” he added. Each market will now have dedicated Investment Management teams. These teams will take on an asset manager role and represent Telenor’s interests in local boards. The team in Singapore will also be strengthened with expertise in finance, operations, risk management, governance, people management and responsible business. In 2021,…

Efficiency measures continue to help deliver a healthy EBITDA margin despite slow macroeconomic recovery

21 October 2022 – Total Access Communication PLC., or dtac, reported ongoing growth momentum in subscriber acquisition driven by improved customer experience due to focused network expansion. As a result of strategic focus on efficiency, the company continued to deliver a solid EBITDA margin in Q3 2022 amidst macroeconomic pressure driven by inflation. Sharad Mehrotra, dtac’s Chief Executive Officer, said, “During the third quarter of 2022, Thailand continued to witness slow macroeconomic recovery amidst various external challenges. The country is witnessing ongoing growth in tourists and migrants, however, higher inflation rates are resulting in increasing costs and reduced spending capability of consumers. The competition in the telecom sector continued to remain fierce in the third quarter. Despite such external challenges, dtac continues to remain focused on strategic priorities to deliver value for customers. Having achieved the ambition to expand 5G coverage to 77 provinces in 1H22, dtac focused on enhancing the experience for customers through continued rollout of 5G sites, adding ~0.6K new sites in Q322. Deployment on low-band continued with an additional 1.0K new sites, reaching approximately 18,800 on the 700 MHz. Net Promoted Score further improved from last quarter while network complaints continued to decline. dtac added 775,000…

Celebrating the all-New “Gaming Nation 2.0 King of Game Top-Up”

dtac is ready for big giveaway worth 20 MB in Q4 and announces new collab with MAKE by KBank offering 300.- cashback for new sign-ups   21 October 2022 – dtac launches Gaming Nation 2.0 – King of Game Top-Up, the secured mobile gaming platform easily accessed via any carrier, coupled with a big array of giveaways worth 20 million Baht in Q4 this year. Powering up this 2.0 upgrade, dtac teams up with a new partner, Kasikorn Business Technology Group (KBTG), the operator of the new generation-targeted MAKE by KBank application, to offer a cashback reward valued up to 300 Baht to new sign-ups at Gaming Nation and MAKE by KBank. Hurry up! Prizes worth 20 million Baht are calling at #GamingNation. Here are the prizes. 300 Baht Cashback from MAKE by KBank, a financial lifestyle app by KBTG – new sign-ups get 150 Baht worth of Gaming Nation Coin for gaming top-ups and 150 Baht cashback from MAKE by KBank. 2X Gaming Nation Coins for all gaming top-ups at Gaming Nation via any carrier between 21 October through 6 November 2022. dtac offers a prize pool of 200,000 Baht for winners of the Gaming Nation VALORANT Thailand Championship…

dtac’s “Think Hai D” program invites Mitr Phol employees to help combat climate emergency by properly disposing of e-waste

20 October 2022 – dtac’s “Think Hai D” program invites employees of Mitr Phol Group to take part in the #ThinkHaiDMeeTaeDai e-waste recycling campaign. The mobile operator will set up Think Hai D bins at Mitr Phol headquarters to collect e-waste. The collected e-waste will undergo a recycling process that meets international standards and avoids landfills. Did you know that almost every human activity contributes to carbon emissions and climate change? For example, watching movies on a smartphone for 30 minutes generates about 1.6 kgCO2e. Mr. Sharad Mehrotra, CEO of Total Access Communication PLC or dtac, said “So far this year we have worked to recycle more than 37,000 units of e-waste, which contributes to a reduction of over 355,000 kilograms of carbon equivalent. As climate change is accelerating to becoming a global climate emergency, dtac continues to raise awareness and motivate its employees and the public to act on climate change. We believe everyone has a role in the fight against this climate emergency.” Mr. Verajet Vongkusolkit, CEO, Thai Sugar, Energy and New Business Group at Mitr Phol Group, said, “We are fully committed to addressing GHG emissions from e-waste. Our collaboration with dtac on the #ThinkHaiD campaign further…

5 aspirations from the telecom-tech company – providing excellent customer benefits and promoting Thailand to become a leading digital economy in ASEAN

October 18, 2022 - As the global economy is entering an era of volatility marked by technological advancement, Thailand is transforming itself to compete on the global stage. The core purpose of merging the businesses of True and dtac is to enable quicker and more comprehensive nationwide rollout of digital infrastructure and to harness critical and emerging technologies as an enabler of new possibilities to drive sustainable change and advance human rights by promoting equitable access to digital technology – to support the Government’s Thailand 4.0 strategy. The parties have been clear from the start – this is a technology-motivated transaction to bring Thailand the communications networks it needs and deserves to compete within ASEAN and beyond. The Amalgamation will facilitate the rollout of 5G and related technology in line with the ‘Thailand 4.0’ economic model. The parties will work towards transforming Thailand into an economy defined by technology and innovation by combining True and dtac’s complimentary skills and resources to unleash growth across the Nation. As part of this journey, the parties urge NBTC to, in accordance with international best practice, allow dtac and True to engage with NBTC on the merger and ensure that the merger safeguards consumers…

dtac’s Gaming Nation 2.0 X MAKE by KBank X the Leading Global Game Publishers Bolster the Best Mobile Gaming Ecosystem in Thailand

18 October 2022 – Gaming Nation – dtac’s mobile gaming platform – celebrates its successful first year with more than 7 million unique visitors by upgrading to Gaming Nation 2.0 with more popular games and more leading game publishers collaborating with the Gaming Nation and dtac offering the best exclusive deals and items, more cross-industry partners to empower ALL the gamers, enhanced Gaming Nation coin campaigns and loyalty program, new engaging and selling channel for an even more convenient and uninterrupted customer experience, and the biggest ever launch of new Gaming Nation Play, totaling over 20MB in value across the last quarter of 2022. Powering this upgrade is our new partner KASIKORN Business-Technology Group (KBTG) whose MAKE by KBank financial app for new gen lifestyle is rewarding new signups at Gaming Nation and MAKE by KBank with up to THB 300 cashback. Mr. How Lih Ren, Chief Marketing Officer, Total Access Communication PLC or dtac, said, “Gaming Nation is our mobile gaming platform under the Beyond Mobile Connectivity strategy to offer a wider range of meaningful services beyond telecommunication, enabling a comprehensive digital ecosystem. Launched in June 2021, Gaming Nation succeeded beyond expectation with more than 7 million unique visitors…

dtac Supports Thailand’s 10 million Tourist Target in 2022, with Special Promotions for Visitors from India

dtac partners with AXA offers free dtac Happy Tourist SIM cards to Travel Insurance customers and free calls back home for visitors from India,   7 October 2022 – dtac supports the Thai tourism industry’s target to welcome 10 million visitors in 2022 with a new campaign, especially for visitors from India and other parts of Asia. Best value mobile call and data packages start at just THB 349, with 30 minutes of free calls to India for Indian visitors. Joining dtac in this campaign is AXA Thailand General Insurance, a global leading insurance company, which offers free dtac Happy Tourist SIM cards to Asian visitors who buy AXA Sawasdee Thailand inbound travel insurance. Mr. How Lih Ren, Chief Marketing Officer at Total Access Communication PLC or dtac, said “dtac found that in Q3 2022, Asians are starting to constitute a larger portion of visitors to Thailand and so we are adjusting our marketing strategy to match this trend. We offer Asian visitors the best value SIM cards as well as data and call packages in Thailand.” “Visitors from India have topped the tourism market as China is still maintaining a Zero COVID measure. India also enjoys the highest economic…

dtac and NBTC send their support to flood victims of Tropical Storm Noru, extending payment periods for dtac customers

30 September 2022 - During the heavy rains and floods from Tropical Storm Noru in the northeast and north of Thailand, dtac and NBTC have expressed their concern to the victims and have ensured that communication services remain available in order to contact relatives and receive updates on developing news. dtac has also offered postpaid customers in affected areas an extension of their payment due dates by five days. Prepaid customers will receive an additional five days of availability from September 30 to October 4, 2022, and dtac will send an SMS directly to applicable customers’ mobile phones. Prepaid and postpaid customers in Angthong, Chaiyaphum, Loei, Ayutthaya, Prachinburi, Sukhothai, and Tak are eligible for these benefits and can contact the dtac call center 1678 for more information. dtac has also organized teams to monitor service signals in the flooded areas in order to maintain cell sites. And closely monitor the situation 24 hours a day. dtac is going a step further by collaborating with the NBTC to prepare for impact alleviation measures post-flood and is ready to support any government agencies requiring access to help flood victims.