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Press Releases

24/7 Doctor Consultation – How Melon Medical X dtac OneCall Solution Offers New Levels of Customer Experience

2 December 2022 – Melon Medical, the telemedicine platform developed by Thai doctors, chose the dtac OneCall solution for 24/7 call center service to elevate their remote medicine services. Telemedicine became key to handling healthcare for millions of people across the country with the emergence of COVID-19, enabling patients to stay home and be remotely diagnosed by their doctors. Melon Medical also features telemedicine for Thai travelers abroad. From Telesupport to Telemedicine Ms. Jomkwan Wanitchakarnchai, CEO and Co-Founder of Melon Medical, revealed that Melon Medical did not start as a telemedicine service for travelers going overseas, but grew from the effort to support COVID-19-positive Thai people who had not received proper medical attention. Melon Medical was founded by a team comprising medical and hospital administration professionals to offer telemedicine services. The service includes logistics support for medical equipment to be used with patients and follow-ups for up to 14 days. Melon Medical worked with the National Health Security Office (NHSO) in developing their platform. Melon Medical continues to offer telemedicine despite the alleviation of COVID-19, as the company’s superior services have become class-leading, thanks to the strong core team of doctors. The co-founders include Dr. Naphan Buarabporn, a plastic surgeon at…

dtac discloses human rights due diligence findings, reinforcing its commitment to the highest governance standards

dtac is listed as a Thailand Sustainability Investment (THSI) by the Stock Exchange of Thailand, with an impressive score improvement in environment. dtac unveils the top human rights concerns shared by all its stakeholders and commits to driving digital inclusion and meaningful connectivity for all. The company issues a greenhouse gas emissions report for analyzing and monitoring its greenhouse gas emission reduction performance (or Carbon Footprint for Organization), as part of its journey to halving its greenhouse gas emissions by 2030.   30 November 2022 - Total Access Communication Public Company Limited or dtac reports its sustainability progress in 2022, reinforcing the mobile operator’s commitment to responsible business that brings together digital upskilling, diversity and inclusion, health and safety, integrity, climate change, human rights, supply chain sustainability, and data privacy compliance. The responsible business principle is in line with guidelines of its major shareholder Telenor and other international standards, including UN Universal Declaration of Human Rights and ILO Core Conventions. dtac on SET’s Sustainable Stocks This year dtac is listed as a Thailand Sustainability Investment (THSI) by the Stock Exchange of Thailand, with impressive score improvement in environment. The THSI list consists of listed companies that conduct sustainable business operations…

dtac Gaming Nation X Gameloft Launches Gaming Nation PLAY Thailand’s Largest Online Gaming Platform with Over 1,800 Titles!

24 November 2022 – dtac’s Gaming Nation teams up with Gameloft to launch Gaming Nation PLAY as Thailand’s largest Online Gaming Platform with over 1,800 titles to choose from. To celebrate this collaboration, Gaming Nation PLAY is offering up to 3 days of free gaming, then starting from 9 Baht per day thereafter – play now at https://www.dtac.co.th/s/GNPLAYN All Roads Lead to Online Gaming Mr. How Lih Ren, Chief Marketing Officer at Total Access Communication PLC or dtac, said “dtac’s Gaming Nation platform has become a hit with gamers and we have raised the game to Gaming Nation 2.0 this October with elevated playability and accessibility for gamers on any mobile carrier. Gaming Nation aims to be the definitive gaming hub by addressing three points: 1. Easy access to gaming on smartphones instead of specific gaming gear, 2. Significantly more titles to choose from, and 3. Serving the growing trend of online gaming to play with friends rather than off-line games.” Mr. Florent Vallauri said, “In the past 20 years we have worked with hundreds of partners around the world to bring the best gaming experiences to users in over 150 territories. Our goal for this new collaboration is to…

Department of Juvenile Observation and Protection partners with dtac to Provide Digital Upskilling and Livelihood Opportunities for Rehabilitating Youths

November 24, 2022 – The Department of Juvenile Observation and Protection (DJOP) and dtac signed a memorandum of understanding on developing digital skills for future career opportunities and skills to safeguard against online risks for youths under Thailand’s criminal justice system. The youths will be able to learn digital skills and develop a positive attitude towards digital technology via an e-Learning platform and on-site workshops. In addition, dtac Net for Living, together with Thailand Professional Qualification Institute (TPQI), have launched “dtac Net for Living course” on an online platform. Youths who are trained in this course will obtain an educational equivalency certificate to continue their studies further and pursue career opportunities. Rehabilitation to Social Reintegration According to the DJOP, in fiscal year 2022, there were 12,202 cases involving Gen Z children and youths, with approximately 3,000 being rehabilitated in juvenile detention centers and training centers nationwide.  Pol. Lt. Col. Wannapong Kotcharag, Director-General of the Department of Juvenile Observation and Protection (DJOP), said, "The DJOP provides rehabilitation in both physical and psychological aspects, as well as offering education and upskilling sessions conducted by teachers and experts. These skills and education can be applied in real life when they return to society.”…

dtac notifies SET that the Tender Offerors have declined the Voluntary Tender Offer; parties remain committed to the amalgamation

November 22, 2022 -  Total Access Communication Plc. or dtac has informed the Stock Exchange of Thailand that the companies jointly owned by Telenor and CP Group (Citrine Global Company Limited and Citrine Venture SG Pte. Ltd), have declined the Voluntary Tender Offer (VTO) to the shareholders in dtac and True in compliance with law. Companies jointly owned by Telenor and CP Group announced a VTO to purchase the shares in dtac and True under the tender offer regulation of the Securities and Exchange Commission of Thailand.  The VTO was made subject to conditions precedent which have not been met within the one-year period. Therefore, in line with the tender offer regulations, the parties have denounced their intention to carry out the VTO. The shareholders and investors of True and dtac can continue to trade shares in the market or remain as shareholders in the new company, which will be listed on the Stock Exchange of Thailand. The parties are working on concluding necessary assessments to proceed with the amalgamation and finalize the transaction within the first quarter of 2023. The new company as a Telecom-tech company will have more opportunity to serve customers and increase value of investment for…

dtac business Launches a 5G Mobile Private Network Built on AWS to Drive Digital Transformation for Thai Businesses

New 5G MPN services can help retailers, manufacturers and logistics players improve supply chain automation November 22, 2022 – dtac business launched a 5G Mobile Private Network (5G MPN) today with an aim to transform supply chains for Thai businesses, including those in the retail, manufacturing and logistics industries as they transition into “Industry 4.0”. Industry 4.0—also known as the Smart Factory—refers to the incorporation of advanced technologies such as Internet of Things (IoT), machine learning (ML), cloud and edge computing, smart sensors, and more into industrial production processes.  5G MPN is the glue that connects all devices that contribute to supply chain automation operated by real-time big data processing. dtac business’ 5G MPN is ready to support businesses in their digital transformation and drive efficiency in their operations. Built on Amazon Web Services (AWS), the 5G MPN is equipped with three core solutions at the edge: IoT, Artificial Intelligence (AI), and ML. The 5G MPN is a dedicated 5G core system using a private 5G core designed for optimized integration with edge computing using dtac’s 26GHz spectrum on 5G connectivity, along with local core systems for data processing. This combination offers high reliability, low latency, and superior security. Mr.…

dtac enables Google Pay for the First Time in Thailand on dtac App, Offering New Level of Convenient, Seamless Transactions

15 November 2022 – dtac is the first telco in Thailand to drive digital payments with Google, allowing payment with Google Pay via the dtac app.  Living to its tech-telecom agenda, dtac aims to drive digital awareness and adoption within the nation and take advantage of technology to create equal social opportunities with digital information and services to enhance people's quality of life. Google Pay offers dtac subscribers a new level of convenience in digital lifestyle; dtac customers can now link a payment card to the Google Wallet app on Android mobile and pay via Google Pay in dtac app. Google Pay in dtac app allows dtac customers to pay bills and refill seamlessly with a few simple clicks. To get started, dtac subscribers can download the Google Wallet app from the Google Play Store today and add an eligible payment card. Mr. How Lih Ren, Chief Marketing Officer at Total Access Communication PLC, or dtac, said, “dtac is the first mobile carrier to launch Google Pay in Thailand as a payment option in dtac app. dtac’s vision is to go beyond mobile connectivity to better answer the needs of our customers by working with industry leaders to offer an…

Mobile connectivity can supercharge careers, but employers need to do better – Telenor Asia study

More Women and C-suite executives say they gain from mobile connectivity at work. Workplace policies and practices lag new work realities, preventing people and organisations from fully realising their potential. Respondents in Singapore most sceptical about benefits of mobile technology for work.   2 November 2022 - Improved productivity, enhanced career skills and tapping into new business opportunities are just some of the ways people in Asia are turning to their mobile phones to enhance their working lives, according to a study by Telenor Asia. The study, and second instalment in the “Digital Lives Decoded” series launched in conjunction with Telenor Asia’s 25th anniversary, looks at how respondents across the region are using their mobiles to adapt to changing realities, as new work cultures emerge post-pandemic. It also examines the changing relationships between employers and employees, highlighting growing concerns over trust and control as hybrid work imposes a physical disconnect between employees and their managers. The study surveyed 8,000 mobile internet users across eight countries (Bangladesh, Indonesia, Malaysia, Pakistan, the Philippines, Singapore, Thailand, and Vietnam) in South and Southeast Asia. Thailand A notably larger proportion of women (61%) than men (39%) in Thailand feel their career and skills development is…

dtac Wins 4 HR Excellence Awards 2022 Thailand

26 October 2022 – dtac clinches four HR Excellence Awards 2022 Thailand, as organized by the Human Resources Online from Singapore. The four awards are in the categories of excellence in diversity, use of HR technology, business transformation, and employer branding: 1. Silver Award for Excellence in Diversity, Equity, and Inclusion – dtac’s HR policy is committed to inclusivity, equity, and diversity. These are reflected in employee benefits including 6-month maternity leave with full pay and leave allowances for LGBTQ wishing to get married or undergo a gender reassignment procedure. 2. Silver Award for Excellence in the Use of HR Tech – dtac strives to unburden employees from some repetitive and time-consuming tasks by using automation technology to improve efficiency. For example, the initial employment application screening used to take three days but now takes a mere three seconds – image the time freed up for responsible staff. 3. Silver Award for Excellence in Business Transformation – dtac not only recommends customers to engage in digital transformation in the face of global and domestic market disruptions, but we have also transformed our human resources processes. So, when we say we strive to “Go Beyond Mobile Connectivity” we mean for everyone…