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Press Releases

Bang Sue Central Vaccination Center’s new registrations for 2 groups of Thais and foreigners from 09.00 on Thurs 28 Oct on AIS, TRUE, DTAC, NT First dose for over-18s and boosters for Sinovac doses 1-2

27 October 2021: Dr Mingkwan Wichaidit, Director of the Institute of Dermatology and Director of Bang Sue Central Vaccination Center commented, “Building immunity remains the top priority of Bang Sue Central Vaccination Center. Now we are opening our doors to foreigners living in Thailand as well as Thais. This includes both people who have not yet had their first dose and vaccination with a booster dose of AstraZeneca after two doses of Sinovac. This will stimulate immunity to prevent serious illness and fatalities.” Bang Sue Central Vaccination Center and all 4 mobile service providers have prepared for these two groups of both Thais and foreigners holding the Pink Card of the Labour Ministry or a valid passport to register as follows: People who have received doses 1 and 2 of the Sinovac vaccine from any vaccination center can receive a booster dose of the AstraZeneca vaccine from 1-30 November 2021. People aged 18 and up who have not yet received a vaccine can register for the cross formula of the 1st dose of Sinovac and the 2nd dose of AstraZeneca from 1-10 November 2021. Both groups may register through the registration channels of the four mobile phone service providers AIS,…

Delivering accelerated low-band rollout along with healthy EBITDA margin amidst challenging business environment

25 October 2021 – In Q321, dtac delivered customer experience improvement through its low-band network expansion while driving the efficiency programs through network structural transformation and operational excellence for resilient operations delivering a healthy margin. Sharad Mehrotra, dtac’s Chief Executive Officer, said, “We are pleased to report sustained momentum in customer experience improvement following our accelerated network rollout. On the 700 MHz, we have over 11,800 base stations and on track to reach 93% population coverage on 4G by year-end. This not only resulted in a further increase in network Net Promoter Score from the previous quarter, but also more 4G usage and signs of ARPU improvement when compared between 700 MHz users and non-700 MHz users, proving that our network investment strategy is effective. The third quarter has been particularly challenging due to reduced economic activity following COVID-19 related restrictions. Despite this, we pursued our strategy as a customer-centric challenger and have worked to strengthen our portfolio of adjacent services to bring incremental value to our customers. As such, we look into customers’ pain points when offering our services: From high-impact OTT services offered via Direct-Operator-Billing, to different offerings on Jaidee, resulting in growing transactions. In addition, we enhanced…

Youths call for continued guidance to tackle online bullying amid increased internet use

68 percent say that bullying online is a serious problem for them today 21 October 2021- More than two-thirds (68 percent) of 3,930 youths surveyed from Bangladesh, Malaysia, Pakistan, and Thailand agreed that online bullying is a serious problem for young people today. Of the youths surveyed, 1 in 4 (25 percent) said they were bullied before the pandemic began and in terms of intensity, almost a third (29 percent) said they experienced more online bullying since the onset of COVID-19. The survey, conducted in August 2021 by Telenor Group, in partnership with Plan International, found that 14 percent of youths experienced online bullying at least once a week or more.  Respondents selected social media, messaging apps, and online gaming and video game streaming as top three platforms where they experienced online bullying. The survey also revealed that youths who were bullied online used a range of tactics to stop the bullying. These spanned from ignoring the bully which resulted in the person stopping, changing security settings online so the person could not contact them, and speaking to a parent or guardian about the problem. Refreshers on staying safe online needed “With the marked increase in time spent on the…

Bustling First Day! Even Better Than Last Year, dtac Ships the First Units of iPhone 13 in Thailand

Free and Safe Delivery to Your Door Step or Self-Pick Up at dtac Service Centers Before Anyone Else, Guaranteed 8 October 2021 – Total Access Communication PLC or dtac, deliver the first batch of the new iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, and iPhone 13 Mini to customers in Thailand. dtac deployed a caravan of personnel to safely deliver the first-ever batch of iPhones to customers on time. dtac Service Centers across the country are also fully prepped for the first day of customer pick-up of their brand new iPhone 13s today and implement a strict social-distancing measure to ensure a safe and pleasant experience. The total pre-order for iPhone 13s this year has been met with an overwhelming response. The highlight of dtac’s delivery of iPhone 13 handsets this year is the delivery caravan that carefully delivered each handset to customers in all areas of Greater Bangkok. The pre-order customers upcountry, including remote areas and islands, and are also treated with hand deliveries which began early morning on 8th October with a target to complete all deliveries within 24 hours. dtac also guaranteed the best deals on the brand new iPhones for dtac Platinum Blue Members…

dtac aims to reach 10 million monthly active digital users and 5-fold digital growth

Accelerate digital adoption for all Thais: empowering you to live the life you truly want   Oct 6, 2021 – Riding the wave of digitalization, dtac is fast forwarding its digital agenda to go beyond core telecom and connectivity services. dtac is building a rich digital eco-system and innovating its digital service operating model, turning dtac app to be a “super app”. “Over the past months of pandemic, we’ve witnessed a phenomenal growth in digital adoption among dtac subscribers. dtac has fast forwarded our digital agenda by digitalizing our core business, accelerating our digital to nurture one-to-one relationship with our thriving customers, and going beyond connectivity through super-agile partnership model to bring under-penetrated services to mass”, said How Lih Ren, Chief Marketing Officer at Total Access Communications Plc or dtac. Digitalizing the core business         Over the last few years of investment in digitalization, customer experience has improved significantly as a result of high rates of digital adoption. dtac shops has transformed digitally to 100% paperless operations, with automation to optimize many labor-intensive processes.  More than 90% of retailers has adopted digital tool in their daily sales and services activities. dtac digital share of sales has gone beyond 70%, with refill, bill…

As Bussarakham Field Hospital closes, dtac is recognized for connecting patients and medical staff with what matters most

October 4, 2021 – Dr. Kiatphum Wongrajit, Permanent Secretary of Public Health presented a certificate of merit for operational support to Mr. Marcus Adaktusson, Chief Corporate Affairs Officer, Total Access Communication PLC or dtac. The presentation was made during the closing ceremony of the Bussarakham Field Hospital. Through deployment of Wi-Fi solution and boosting of the mobile network with mobile base stations, dtac had supported connectivity for medical personnel, support workers, and patients. The Bussarakham Field Hospital was created inside the Challenger Hall, IMPACT Muangthong Thani, where it spanned 100,000 square meters. Launched 14 May 2021 for a target period of 130 days, its last patient was discharged on 20th September 2021. As cases rose in early 2021, the Ministry of Public Health raced to set up this field hospital with the cooperation of various government and private sector organizations, including dtac. The facility housed 3,700 beds and cared for a total of 20,436 patients. This was Thailand's largest-ever field hospital. The steadily decreasing number of confirmed cases in September and an increasing number of available beds in conventional hospitals in Greater Bangkok was the rationale for the ministry to close the Bussarakham Field Hospital.    

dtac to offer all-new iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, and iPhone 13 mini with Pre-orders Starting on October 1

Best-ever lineup of iPhone will be available on October 8 1 October 2021- dtac will offer the innovative and elegant iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, and iPhone 13 mini. Redesigned inside and out, iPhone 13 Pro and iPhone 13 Pro Max introduce the most advanced pro camera system ever on iPhone, Super Retina XDR display with ProMotion, improved battery life, the Apple-designed A15 Bionic chip with 5-core GPU, and an advanced 5G experience iPhone 13 and iPhone 13 mini feature the most advanced dual camera system ever in iPhone and the powerhouse A15 Bionic chip in a sleek and durable design. Customers will be able to pre-order the iPhone 13 lineup beginning on October 1 with availability on October 8. Featuring an advanced 5G experience with more 5G bands, the iPhone 13 lineup works in more places on 5G for greater coverage and performance.1 Available in four stunning finishes — graphite, gold, silver, and the all-new sierra blue — iPhone 13 Pro and iPhone 13 Pro Max, introduce an all-new Super Retina XDR display with ProMotion featuring an adaptive refresh rate up to 120Hz, making the touch experience even faster and more responsive. They also introduce…

dtac Net for Living digitally upskills Seniors to Boost Silver Economy

September 29, 2021 – dtac Net for Living, is upgrading the digital skills of Thailand’s seniors with a focus on self-employed entrepreneurs aged 50 up. In partnership with dtac, the Digital Economy Promotion Agency, the Internet Foundation for the Development, and social enterprise Young Happy, the first batch of 250 trainees are expected to build their resilience in today’s challenging economic climate. Sharad Mehrotra, chief executive officer of Total Access Communication Plc or dtac, said, “Aging society is a mega trend of the 21st Century. The United Nations has predicted that the population aged 65 and above will double to 1.5 billion by 2050.  Thailand is also heading towards this direction, with its elderly expected to grow from 20 percent today to 28 percent in 2033. In 30 years, Thai persons aged 50 and above are expected to account for 50 per cent of the total population or around 30 million people. If we don’t ensure seniors are digitally savvy, they will struggle to access healthcare, banking and government services. We also predict that they will need digital skills to develop additional income streams. Hence, dtac Net for Living is committed to closing the digital gap affecting Thailand’s seniors.” The…

Working from Home Full Time Causes Employee Burnout – How to Keep Your Business and Employees Running Smoothly

dtac Business recommends the BAMS Solution to manage Work from Home activities, data, and report tracking to make running a business from home easier, healthier, and more efficient. Key benefits: efficient management of employee productivity, improved customer engagement and sales, customizability, and the most comprehensive aftersales services in the market   28 September 2021 –A recent study found that 76% of staff experience burnout on the job at least sometimes, drastically reducing productivity.* It’s a big concern for executives who fear losing their best team members. Understanding the causes of burnout and how to prevent it has become a top priority. dtac Business recommends Business Activity Management System (BAMS) to help executives stay on top of both remote and in-office staff activities to ensure smooth operations and customer engagement from anywhere, anytime. 3 Tips to Prevent Employee Burnout: 1.Allocate the amount of work per employee appropriately Allocating an appropriate amount of work for each employee is always important, but many companies often find themselves in situations where some employees are overloaded. Work overload results in reduced work quality and employee efficiency. Executives need to off-load work from overloaded staff and allocate it to other staff after  verifying the new staff…

dtac will offer the highly capable and affordable iPad (9th generation) Wi-Fi model and iPad mini Wi-Fi model

27 September 2021 – dtac will offer the highly capable and affordable iPad (9th generation) Wi-Fi model and iPad mini Wi-Fi model, with a new all-screen design. iPad mini features an all-screen design, the A15 Bionic chip, 5G, Center Stage, and more. iPad features the Apple-designed A13 Bionic, Center Stage, True Tone, and now starts with double the storage. Customers will be able to pre-order iPad (9th generation) Wi-Fi model and iPad mini Wi-Fi model on September 27, 2021. For complete pricing and availability details, please visit www.dtac.co.th